Job summary
- Main area
- Diabetes & Endocrinology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1720
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- London
- Salary
- £31,944 - £34,937 pa inclusive
- Salary period
- Yearly
- Closing
- 23/07/2025 23:59
Employer heading
Diabetes Technology Educator / Technician
Band 4
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen for a Band 4 Diabetes Technology Technician/Educator within the Diabetes Specialist team at Imperial College Healthcare NHS Trust (ICHT). This is a newly created post to support patients to the use of their technology to the fullest. A core function of the role is to support the growing numbers of patients using diabetes technology and support the vision of the wider diabetes clinical team.
The diabetes service covers three sites and ICHT is comprised of five acute hospitals. Working as part of a multidisciplinary team with consultants, podiatrists, dieticians, Diabetes Specialist Nurses, Diabetes Specialist Practitioners and other professions, the diabetes team perform a crucial role in making a difference to patients with diabetes. Diabetes is a Tri-site service and working across site should be expected at times. This role requires on site working Monday to Friday.
The successful candidate will be in possession of a healthcare related qualification or have equivalent experience working within a healthcare setting. The post holder will have a high volume of patient contact face to face, remote communication and correspondence within the team and across to primary care if required. The candidate will also have responsibilities for administration processes and contribute to accurate recording – keeping, account set-up of consumables related to diabetes technology and monthly data validation.
Main duties of the job
- To be competent in the application, support, removal and data downloading of in vivo blood and continuous glucose monitoring devices and support patients to use these devices.
- To be competent in teaching patients how to upload and share their insulin pump data.
- To recognise your role in supporting the clinical diabetes team, undertaking clinical responsibilities under the direction of the nurse/educator in charge in the diabetes centre.
- Support the delivery of patient and carer training and education, including use of equipment.
- Encourage and support active healthy life style choices.
- To participate and display a willingness to learn, develop a relevant technical competency / area of interest and keep up to date with current national and local issues and developments.
- To routinely participate in departmental audits with the DSP, and input data as requested.
- To undertake any other such duties as may be required from time to time which are consistent with the responsibilities of the grade.
- To comply with the Trusts and departments policies, guidelines and procedures.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
- GSCE Grades A – C in Maths and English or equivalent.
- NVQ Level 3 in Health and Social Care or equivalent or working towards.
- Educated to foundation degree or equivalent level of experience/knowledge
- Life Support
Desirable criteria
- NVQ Level 3 in Clinical Laboratory Support / BTEC in Science and / or track record of effective performance at SATO
Experience
Essential criteria
- Previous experience in healthcare clinical setting for a minimum of 2-3 years.
- Experience as an HCSW/or equivalent involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent
- Understanding of blood glucose monitoring/parameters and confidence to escalate clinical results
- Experience of working with Diabetes, patients and their families
- Communicating across different care settings/ care providers.
Desirable criteria
- Experience working in NHS acute trust and/ or multidisciplinary workforce
- Experience working in diabetes / endocrinology and related new technology
Skills/knowledge/ abilities
Essential criteria
- • Able to use technology proficiently and to be able to teach others how to use (devices, mobile phone apps).
- • Able to take responsibility, under supervision of the DSP/DSN, for assigned routine tasks in the clinical and non-clinical setting
- • Able to organise, prioritise and manage own duties and workload and ask advice as appropriate
- • Flexible approach and ability to adapt to changing clinical circumstances
- • Demonstrates ability to work under own initiative without direct supervision.
- • Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
- • Knowledge of infection control principles and practices.
Desirable criteria
- Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
- Ability to work under pressure.
- Understands the importance of health promotion
- Able to work as part of a team
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Dri Choa
- Job title
- Interim Diabetes Nurse Manager
- Email address
- [email protected]
- Telephone number
- 02033121362
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