Job summary
- Main area
- Estates & Facilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 290-HS-14
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- London
- Salary
- £30,074 pa inclusive
- Salary period
- Yearly
- Closing
- 05/11/2025 23:59
Employer heading
Domestic Cleaner - Hammersmith, Charing Cross & St. Mary's Hospital
Band 2
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Join Our Team!
We’re thrilled to offer exciting opportunities to become part of our amazing Hotel Services – Domestic Team at Imperial College Healthcare NHS Trust!
You’ll be working across all four of our Trust sites on a substantive contract, with up to 37.5 hours per week available. Our flexible 5 out of 7-day rota means you'll have variety in your schedule while being part of a supportive and dedicated team making a real difference every day.
Come be a part of something truly rewarding – we’d love to have you on board!
Main duties of the job
- Ensure a clean, safe, and welcoming environment for patients, staff, and visitors.
- Deliver exceptional customer care with courtesy, efficiency, and a commitment to a positive patient experience.
- Provide a high-quality cleaning service in line with Trust policies and the National Standards of Cleanliness 2025.
- Actively contribute to raising standards and improving service delivery.
- Uphold Infection Control Policies and consistently demonstrate behaviours aligned with Trust Values, helping to minimise healthcare-associated risks.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
- GCSE English or equivalent
Experience
Essential criteria
- Working within a cleaning team, dealing with waste, smells, bodily excretions and dirt
Desirable criteria
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Skills/Knowledge/ Abilities
Essential criteria
- Ability to respond well in all situations.
- Ability to foster and maintain effective working relationships at all levels
- Ability to work on own initiative as well as part of a team
Desirable criteria
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Denis Hourquebie
- Job title
- General Manager
- Email address
- [email protected]
- Telephone number
- 020 331 31002
- Additional information
Shiraz Khan
Domestic Services Manager
020 331 31008
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