Job summary
- Main area
- Musculoskeletal Physiotherapy Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1835
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- TSS03_Physiotherapy
- Town
- London
- Salary
- £30,546 - £32,207 inclusive
- Salary period
- Yearly
- Closing
- 17/10/2025 23:59
Employer heading

Therapy Support Worker
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Trust.
We are looking for an enthusiastic, well-motivated, friendly, and professional individual with excellent organisational and communication skills. This is a full-time post, and you will be required to work both independently and as part of a team.
You would be joining a diverse group of physiotherapists, assistants, clinical specialists, and the lead clinical academic for therapies.
This role will require you to:
- Assist, support, and work under the direction of a qualified therapist
- Manage your own caseload of patients, with supervision
- Achieve, develop, and maintain competencies through ongoing skills and knowledge development
- Record patient information in line with Trust guidelines
- Work effectively within the team, service, and Trust
- Perform non-clinical and administrative duties within the service, as required
- Manage equipment, products, and stock level
- Be actively involved in departmental activities and projects.
Main duties of the job
The successful candidate will provide support to the outpatient physiotherapy team. The role includes assisting with the treatment of musculoskeletal conditions by supervising and teaching exercise programmes.
The successful candidate will co-lead gym and water-based exercise classes for groups of patients recovering from musculoskeletal injuries, such as ligament repairs, fractures, or operations for osteoarthritis. For one-to-one appointments, patients will have been referred to the physiotherapy assistant with a specific exercise programme (including progression options) prescribed by a physiotherapist. Appointments and classes are currently delivered both virtually and face-to-face.
This role is essential to the delivery of the outpatient musculoskeletal service. ICT and organisational skills are required to carry out administrative duties related to patient care and clinic setup. These include patient-related paperwork, maintenance and cleaning of equipment and the clinical environment, and maintaining adequate stock levels.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/Qualifications
Essential criteria
- General Education to GCSE level including English/ equivocal English qualification.
Desirable criteria
- Care Certificate
- Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
- Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.
Experience/ Skills
Essential criteria
- Experience of working with the public.
- Previous experience of caring for people in or outside of work.
- Demonstrates knowledge of health care delivery.
- Experience of administrative work e.g. photocopying, filing.
- Experience working in a team.
- Demonstrate a basic knowledge of the role of the relevant therapy professions.
- Basic IT skills
- Good written communication skills.
Desirable criteria
- Previous experience of working within therapy departments.
- Previous experience of working in hospital setting.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Eleishah Hodson/ Karuna Chellen
- Job title
- Team Lead MSK Physiotherapist
- Email address
- [email protected]
- Telephone number
- 0203 312 5989
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