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Crynodeb o'r swydd

Prif leoliad
Ophthalmology
Gradd
Band 4
Contract
Cyfnod Penodol: 1 flynedd (12 months)
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
290-SCCS-1958
Cyflogwr
Imperial College Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
Western Eye Hospital
Tref
London
Cyflog
£31,944 - £34,937 pa inclusive
Cyfnod cyflog
Yn flynyddol
Yn cau
20/07/2025 23:59

Teitl cyflogwr

Imperial College Healthcare NHS Trust logo

Outpatient Failsafe Supervisor

Band 4

 Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

Trosolwg o'r swydd

Provide a comprehensive and quality administration service to the designated department of ophthalmology. The main focus of the role is to provide clinic and patient management for allocated clinics as appropriate. The role should provide support to management and multidisciplinary teams, including Consultants in managing this cohort of patients and clinics.

Effective supervision and support of all activities within the outpatient offices. This includes the day-to-day supervision of the failsafe team to ensure a comprehensive and efficient Trust wide booking service for patients referred to ophthalmology.

Prif ddyletswyddau'r swydd

  • To maintain effective communication channels with all members of the multi-disciplinary team.
  • To demonstrate a high standard of customer care by being courteous and helpful at all times to patients, visitors and staff.
  • To be responsible for liaising with patients, clerical staff, GP’s and clinicians to respond to any day-to-day queries regarding hospital outpatient appointments escalating issues as necessary to managers.

Gweithio i'n sefydliad

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview.

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews  please view the Job Description attachment with the job advert.

Manyleb y person

Education/ Qualifications

Meini prawf hanfodol
  • NVQ3 or equivalent experience

Experience

Meini prawf hanfodol
  • General clerical experience including use of filing systems.
  • Knowledge of appointment systems.
  • Evidence of experience in public liaison.
Meini prawf dymunol
  • NHS experience. Evidence of staff training and development.

Skills/Knowledge/ Abilities

Meini prawf hanfodol
  • Flexible, friendly and courteous.
  • Able to use own initiative
  • Excellent interpersonal skills.
Meini prawf dymunol
  • Working knowledge of Microsoft

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Keisha Clarke
Teitl y swydd
Business Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
02033123209
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg