Detailed job description and main responsibilities

Key Working Relationships

Internal: Director of Operations, Clinical Director (Radiology), Head of Imaging Services, Radiology General Manager, Radiology Deputy General Manager, Modality Leads, Clinical Leads, Quality & Governance Radiographer, Radiology Lead Nurse, Radiology Service Managers, HR, Learning & Development, Emergency Planning, Pharmacy, Radiation Protection.

External: NHS England, South East London ICB, CQC, HEIs, Primary Care Providers, other Acute Trusts.

Clinical Responsibilities

• While primarily a non-clinical leadership role, the post holder may undertake clinical duties when required, maintaining up-to-date competencies.
• Apply extensive clinical experience and specialist knowledge of X-ray and at least one additional modality to advise on service delivery and patient care.
• Support the implementation of clinical guidelines and national standards, contributing to safe, effective, and patient-centred imaging services.

Management Responsibilities

• Support the Radiology Triumvirate in the management of medical staffing, including job planning and recruitment.
• Oversee service planning and delivery, working closely with Modality and Site Superintendents to ensure services are patient-focused, safe, and aligned with Trust objectives.
• Lead local implementation of national and Trust initiatives, such as 7-day working, and service modernisation projects.
• Support strategic direction and operational delivery through attendance at management meetings and contribution to Trust-wide projects.
• Develop and monitor local operational policies, ensuring alignment with Trust strategy and national guidance.
• Lead investigations into incidents and complaints, ensuring timely responses, learning, and dissemination of outcomes.
• Ensure compliance with Health & Safety and other statutory requirements, including safe environments, manual handling, and equipment maintenance.
• Oversee the selection and recruitment of radiographers and support staff, chairing appointment panels as required.
• Act as the lead for national reviews, accreditations, and compliance processes relevant to Radiology services at PRUH and South Sites.

Financial Management

• Be accountable for delegated radiology budgets, ensuring cost-effective service delivery and budget compliance.
• Monitor financial performance and take appropriate action to address variances.
• Support the development of cost-reduction, income-generation, and efficiency proposals.
• Authorise expenditure in line with Trust standing financial instructions.
• Contribute to business cases and capital bids for service developments, including equipment procurement and replacement.
• Liaise with support services (e.g., transport, portering, medical records) to ensure effective operational integration.

Performance Management

• Use activity data and performance metrics to monitor and improve service delivery, including capacity and demand analysis.
• Work with the Radiology General Manager and Service Manager to ensure service capacity meets commissioned plans and national targets.
• Support the delivery of national access standards and local KPIs, taking corrective actions where necessary.
• Promote continuous service improvement, including outpatient efficiency, reporting turnaround times, and clinical pathway redesign.
• Oversee accurate data collection and reporting in collaboration with the Service Manager.
• Ensure effective patient access, satisfaction, and clinical quality across imaging services.
• Support audits and benchmarking activities to ensure high-quality service provision.
• Develop and maintain positive working relationships across clinical teams and external stakeholders, including NHS London, local commissioners, and regulatory bodies.

Professional and Practice Development, Training & Education

• Promote a culture of continuous learning and professional excellence.
• Support professional development and training for all staff, ensuring compliance with Trust-mandated and role-specific competencies.
• Facilitate team development through mentorship, coaching, and participation in appraisals.
• Contribute to training programmes and induction of new staff.
• Engage with Trust and professional networks to share best practice and drive service innovation.

Research and Audit

• Foster an environment that supports research, innovation, and audit.
• Work with the Radiology Research Manager and Modality Leads to facilitate research activity, ensuring minimal service disruption and appropriate funding.
• Encourage the development of new imaging techniques and service improvement initiatives.
• Oversee completion of the directorate audit plan and ensure audit findings are embedded in clinical practice.

Professional Responsibilities

• Uphold registration with the HCPC and comply with all regulatory and professional standards.
• Enforce compliance with statutory regulations including IR(ME)R, Health & Safety, COSHH, CNST, and Data Protection legislation.
• Ensure team members understand and meet responsibilities under safeguarding policies.
• Promote and uphold Trust values – Kindness, Respect, and Teamwork – in all areas of work.

General Duties

• Comply with all Trust policies, procedures, and governance frameworks.
• Maintain a safe working environment and support the wellbeing of patients and colleagues.
• Actively participate in Trust-wide initiatives, including sustainability, inclusion, and digital transformation.
• Ensure regular engagement with internal communication channels, including the Trust’s NHS.net email system.

Safeguarding

All staff must complete mandatory safeguarding training and be familiar with internal safeguarding processes. Concerns must be reported in accordance with Trust policy.

Infection Control

All employees are expected to follow infection prevention protocols and maintain high hygiene standards, in line with the Trust’s Infection Control Policy and National Code of Practice.