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Job summary

Main area
Administration
Grade
Band 5
Contract
Fixed term: 6 months (Maternity Cover)
Hours
Part time - 26.5 hours per week
Job ref
197-RF7406
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
3rd Floor
Town
London
Salary
£31,049 - £37,796 per annum pro rata
Salary period
Yearly
Closing
23/10/2025 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Business Support Officer

Band 5

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Exciting Opportunity: Six-Month Maternity Cover – Business Support Lead (Finance Directorate) 

Are you a highly organised, proactive professional looking for a meaningful short-term role? We’re offering a six-month maternity cover position that places you at the heart of strategic financial operations within our Trust’s Finance Directorate.

This is a unique opportunity to step into a pivotal role supporting Trust-wide initiatives. You’ll provide high-level business support and senior administrative expertise to ensure the smooth running of processes that underpin our capital plan, business case progression, and strategic financial goals.

This six-month maternity cover is ideal for someone seeking a dynamic, impactful position with variety and visibility. You’ll gain valuable experience in strategic finance and governance while contributing to high-priority initiatives across the Trust.

Main duties of the job

We are looking for a candidate  who is flexible, confident with excellent judgement and organisational skills. You’ll thrive in a fast-paced environment and be ready to take ownership of key administrative and coordination functions.

  • Coordinate documentation, maintain accurate records, and produce insightful reports

  • Provide secretariat support for key governance groups including Capital Monitoring and Planning

  • Act as the main point of contact for business case processes and capital planning

  • Organise meetings, workshops, and events that drive collaboration

  • Monitor progress and support risk mitigation across business and capital activities

  • Support the Strategic Business Manager and wider team with delegated responsibilities

  • Build effective partnerships with internal stakeholders

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Detailed job description and main responsibilities

Business Support Function Lead administrative support for key committees including the Capital Monitoring Group, Capital Planning Group, and Business Case Review Panel.

Business Case Process Collaborate with Divisional Teams, Finance Business Partners and the Strategic Business Manager (SBM) to ensure timely submission of robust business cases. Support clinical and corporate teams in meeting internal approval requirements. Maintain tracking systems for business cases from submission to approval, ensuring visibility, progress monitoring, and audit trail. Support Post Project Evaluation (PPE) and Post Project Implementation Review (PPIR) processes, ensuring reporting milestones are met. Communicate deadlines and manage reporting processes effectively.

Capital Plan Ensure key documents are formatted, version-controlled, and centrally accessible. Monitor progress against actions and maintain accurate data, timetables, and milestones. Develop tools and databases to support delivery and performance reporting. Undertake ad hoc projects aligned with financial strategy and Trust priorities.

Information Resources Develop and maintain secure systems for accessible team information. Produce complex spreadsheets and reports. Update Trust intranet content and support guideline revisions with version control. Create communications materials tailored to target audiences.

Meeting Planning Provide full logistical and administrative support for meetings and workshops. Prepare agendas, take minutes, circulate papers, and follow up on actions. Manage room bookings and ensure appropriate setup. Track deadlines and ensure timely resolution.

Communications & Relationships Work under pressure and manage conflicting demands. Handle sensitive, complex information and present it confidently to senior stakeholders.  Provide cross cover diary management support as required. 

Person specification

Qualifications and Training

Essential criteria
  • Educated to degree level or equivalent experience
  • Demonstrable commitment to ongoing Personal Development

Experience

Essential criteria
  • Experience in an administrative and project management role, including experience of creating and maintaining databases and spreadsheets
  • Good working knowledge of Microsoft Office including Word, Excel and PowerPoint and emerging AI
  • Experience of maintaining activity to deadlines so project progress remains on track
  • Excellent verbal and written communication skills, to include strong secretariat skills
  • Good data analysis and interpretation skills; able to convert data into presentable material
  • Experienced and effective team worker skilled at networking and establishing positive relationships and rapport with all stakeholders, including senior managers
Desirable criteria
  • Previously used Business development tools and techniques
  • Experience of working in the NHS

Knowledge and Skills

Essential criteria
  • Ability to work effectively on multiple tasks and projects simultaneously and to competing deadlines
  • Ability to plan and organise a broad range of complex activities and adjust plans where necessary
  • Skilled communicator, able to effectively communicate orally and in writing

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Application numbers

To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.

We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanna McMahon
Job title
Strategic Business Manager
Email address
[email protected]
Telephone number
07775572995
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