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Job summary

Main area
Nursing - Acute/Emergency Medicine
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
197-AJ6806
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
University Hospital Lewisham
Town
London
Salary
£53,755 - £60,504 per annum plus HCA
Salary period
Yearly
Closing
30/05/2025 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Acute Discharge Matron

Band 8a

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Through strong clinical leadership the Matron will support patient flow and Departmental Senior Nurses to promote excellence in nursing care to maintain and improve clinical standards. The post holder will ensure that all patients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. The post holder will promote best practice in the prevention of infection through ensuring a clean and safe environment, and that clinical practices are in accordance with Trust policy and best practice guidelines to minimise the risk of infection.

This post is for an immediate start in Jan 2024, please seek approval from your line manager prior to the interview date. 

TO APPLY - please submit an expressions of interest to [email protected] on or before 8am on Monday 18th December 2023.  Interviews  will be Thursday or Friday 22 or 23rd Dec.

Main duties of the job

The Matron’s key responsibility will be to support flow through the division and  to ensure that patient experience is of the highest quality inspiring patient and public confidence. This will be achieved through high visibility,  accessibility and surveillance. The post holder will be expected to work clinically for an agreed 20% of their time and where required will be a specialist in their clinical area. The post holder will be responsible for ensuring the implementation of the Matron’s Charter in 
their area.

The Directors, the General Managers and the Heads of Nursing lead each Directorate. The Matrons report directly to their Head of Nursing who has overarching responsibility for the operational management and strategic direction of nursing.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Detailed job description and main responsibilities

Key Result Areas & Performance:

Care Provision


To manage the quality of the provision of nursing care at all times, within their ward / department by:

  • Holding Ward/Departmental Sister/Charge Nurse to account for delivery of their key performance indicators in clinical areas on the Synbiotix databas
  • In conjunction with the Directorate’s Workforce Manager ensure effective action is taken where nursing performance is at risk of falling below expected levels and standards are not maintained.
  •  Ensuring that the Trust’s Nursing and Midwifery priorities are implemented locally
  • To take appropriate action on issues of staff discipline, grievance, poor performance and sickness, up to but not including dismissal.

Risk & clinical governance:

  •  Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
  •  Be champions for driving the infection prevention and control agenda and challenging poor practice.
  • Manage and respond to complaints and adverse incidents, including serious untoward incidents. Liaise with the PALS Department regarding informal complaints and where possible actively diffuse complaints to avoid escalation
  • Undertake root cause analysis and develop action plans, ensuring that this leads to change in practice.
  •  Ensure Risk Assessments are undertaken and action plans implemented in wards and departments
  • Lead on the implementation of patient safety strategies such as Saving Lives and Clinical Performance Indicators.
  • Share best practice and drive improvements in patient care through the Matrons’ Forum.
  • In conjunction with the Surgical Head of Nursing, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams. 

Person specification

Qualifications and Training

Essential criteria
  • Registered nurse qualification
  • Degree or equivalent clinical/advanced practice
  • Extensive experience post registration
  • Masters Degree or working towards
Desirable criteria
  • Evidence of post registration/ qualification
  • Management/Leadership qualification

Experience

Essential criteria
  • Clinical expertise relevant to the post
  • Experience of managing staff
  • Recent experience of working at Band 7 or equivalent in an acute setting.
  • Leadership of clinical governance and patient safety
  • Achievement of high quality patient care through evidence based practice
  • Experience of successfully leading and implementing change
  • Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands

Knowledge

Essential criteria
  • A good understanding of the changing NHS environment
  • Highly developed written and verbal skills
  • A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Desirable criteria
  • Ability to work on service development projects

Personal Qualities

Essential criteria
  • Excellent inter-personal and communication skills
  • High level of work organisation, selfmotivation, drive for performance and improvement
  • Flexibility in approach and attitude
  • Strong sense of commitment to openness, honesty and integrity
  • Able to work with staff at all levels across the Trust
  • Able to work to tight deadlines and cope under pressure

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Itohan Ibude
Job title
Head of Nursing Emergency & Acute Medicine
Email address
[email protected]
Telephone number
07557939072
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