Job summary
- Main area
- Payroll
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 308-CORP-3128
- Employer
- London Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- London Ambulance Service NHS Trust HQ
- Town
- London
- Salary
- £33,094 - £36,195 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 02/11/2025 23:59
- Interview date
- 11/11/2025
Employer heading

Payroll Assistant
NHS AfC: Band 4
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.
We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city. We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.
We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.
We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time
Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.
Job overview
Are you ready for a new challenge and a real opportunity to make a difference at the London Ambulance Service?
The LAS Payroll Team are looking for a Payroll Assistant who is open to new challenges with the ability to build strong relationships with Trust colleagues and managers. Your organisational skills and experience will allow you to support the existing management team working to payroll deadlines, whilst operating in a fast-paced environment. You will be working as part of a team ensuring that all London Ambulance staff are paid accurately and on time. You will be jointly responsible for delivering the payroll and paying all London Ambulance Staff accurately and on time.
Main duties of the job
We are looking for a colleague who will embrace our values and are as passionate about Payroll as we are. Our ideal candidate will have experience of working in busy payroll environments, dealing with a monthly and weekly payroll and dealing with all payroll related queries. These include dealing with new starters, overpayments, staff changes and leavers.
As a Payroll Assistant you will need strong teamworking skills and be able to provide support and advice to Trust colleagues as well as plan and monitor your own workload.
Working for our organisation
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Detailed job description and main responsibilities
Working to the highest possible standards, the post holder will ensure the timely and accurate management and administration of the payroll and associated benefits in accordance with the NHS AfC T&Cs, LAS policies, LAS procedures, and external statutory legislation.
The post holder will be responsible for ensuring that all details for the production of payslips for all staff each month and week is complete, correct and accurate as far as is reasonably possible. This includes, the reviewing of time and attendance data, starters, leavers, completion of statutory and internal forms, calculations of statutory payments and deductions, staff benefits and other projects taken on from time to time by the department.
Person specification
Qualifications, Accreditations, Education
Essential criteria
- 5 good GCSE passes including Maths and English or NVQ level 4 or relevant experience
- Evidence of current relevant NHS (or equivalent) Payroll experience in a busy environment
- Recent working experience of pension schemes
- IT Literate and sound knowledge of Microsoft Office software
- Significant knowledge of ESR and be able to use all aspects of the system in relation to maintaining, updating and input of data for pay, HR and absence
Knowledge
Essential criteria
- Thorough working knowledge and understanding of PAYE, NIC’s, OSP, OMP, SMP, SSP, SPP, SAP, Student Loan repayments and Tax Credits, and the associated statutory regulations and provisions
- Current Payroll-related employment law and issues
Skills and Abilities
Essential criteria
- Excellent written, oral and presentational skills across varying levels of an organisation including face-to-face, via e-mail, over the telephone and in writing
- Ability to conduct Payroll business and communicate with tact and diplomacy often with staff and/or staff relatives in sensitive or distressing circumstances including face-to-face, via e-mail, over the telephone and in writing
- Ability to communicate in an often hostile environment including face-to-face, via e-mail, over the telephone and in writing
- Daily use of MS Office software, specifically Excel and Word where intermediate skills will need to be demonstrated in order to undertake required tasks
- Ability to multi-task under pressure working accurately and to constantly tight payroll deadlines
- Able to maintain long periods of concentration through frequent interruptions over long periods of detailed and complex analysis
- Highly numerate with the ability to interpret complex payroll data
Documents to download
Further details / informal visits contact
- Name
- Robert Dawson
- Job title
- Head of Payroll
- Email address
- [email protected]
- Telephone number
- 0203 267 4810
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