Job summary
- Main area
- Trainer
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 337-NP-8784AC
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Central Middlesex Hospital
- Town
- London
- Salary
- £29,460 - £31,909 pa inc
- Salary period
- Yearly
- Closing
- 30/05/2025 16:00
Employer heading
Systems Process Trainer/Data Quality
Band 4
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
We are seeking a competent Trust system process trainer for the access centre at CMH
The post holder will ensure that staff in the access centre are trained on the Trust systems i.e., eRS, CERNER and Vantage (REGO). This entails one to one training and evaluation of that training as well as making recommendations on further training as required.
Main duties of the job
The post holder will ensure that staff in the access centre are trained on the Trust systems i.e., eRS, CERNER and Vantage (REGO). This entails one to one training and evaluation of that training as well as making recommendations on further training as required.
In addition, the post holder will work with the assistant managers to identify data quality issues and make recommendations in this respect
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
KEY RESPONSIBILITIES
- Design training packages and evaluation tools in conjunction with the Asst Patient Access Centre Mangers to aid facilitation of training and evaluation of that training
- Facilitate training for staff in the Access Centre on the Trust clinical systems with regard to the processes used
- Evaluate staff to ensure competence in using the Trust clinical systems appropriately
- Make recommendations in relation to staff with regard to further training/update training as appropriate
To view the main responsibility, please see the attached the Job Description and Person Specification
Person specification
Essential and/or desirable
Essential criteria
- Experience of systems
- A level or equivalent minimum
- Knowledge of referrals/booking on eRS/CERNER/Vantage (REGO)
Essential and/or desirable
Essential criteria
- Knowledge of systems and experience of using
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Lightfoot
- Job title
- Assistant Patient Access Centre Manager
- Email address
- [email protected]
- Telephone number
- 07796705657
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