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Job summary

Main area
IT
Grade
NHS AfC: Band 5
Contract
Fixed term: 9 months (could be up to 1 year)
Hours
  • Full time
  • Flexible working
37.5 hours per week (Hybrid)
Job ref
273-EPR-7159971-3
Employer
Moorfields Eye Hospital NHS Foundation Trust
Employer type
NHS
Site
City Road
Town
London
Salary
£37,259 - £45,356 per annum pro rata
Salary period
Yearly
Closing
15/12/2025 08:00

Employer heading

NHS

Programme Administrator

NHS AfC: Band 5

 

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.

And we’re just getting started.

Construction is well underway on our groundbreaking new centre in Camden, a joint initiative between Moorfields Eye Hospital, UCL Institute of Ophthalmology and Moorfields Eye Charity This modern, flexible facility will bring together eye care, research, and education under one roof—enabling transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview

The post of Programme Administrator is to provide a comprehensive, high quality and confidential Programme administrative service within the MoorConnect Programme.  

  • To act as first point of contact for staff and representatives of external organisations, dealing with all enquiries in a professional and courteous manner.
  • Provide an efficient, comprehensive and confidential administrative service to the MoorConnect Programme.
  •  To manage and prioritise a busy workload for the Programme using a high level of initiative.
  •  To demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies / organisations.

Main duties of the job

1. To plan and organise, prepare and distribute papers, and attend, take and circulate minutes for the        following key meetings: 

  •  a.    MoorConnect Programme Board
  • b.    Sub-Group Board
  • c.     Readiness Steering Group
  • d.    Clinical and Operational Advisory Group
  • And other groups on request.

 

  1. Support the Programme Manager and Programme Management Officer in the preparation for these meetings and to constantly monitor and reassess tasks in hand.
  1. Prepare and follow up relevant actions after meetings and circulate as necessary.
  1. To manage accurate and up to date the Programme Generic Inbox and triage messages as required.
  1. Develop and maintain effective electronic filing systems for the team.
  1. To be proactive and use initiative to deal with urgent/important/confidential matters that have been notified to the office – ensuring that clear communication and consultation with appropriate managers takes place for appropriate decisions / actions be made as soon as possible.
  1. To produce correspondence on behalf of the Programme Director and Programme SROs.
  1. Support the Programme Communications on Programme Away Days and other Programme Events by completion of specified tasks (e.g. catering booking, invitation sending, booking rooms etc).
  2. To be responsible for the development and completion of assigned projects within agreed timescales and to initiate and follow through any research and investigation required for such projects.

Working for our organisation

At Moorfields, we provide more than just an excellent career and great colleagues to work with.  We also offer:

  • Salary including High-Cost Area Supplement
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Easy and quick transport links
  • A range of attractive benefits and discounts
  • Access to Blue Light Card and other NHS Discount Schemes
  • Free Pilates classes
  • Full support and training to develop your skills
  • Flexible working friendly organisation

And so much more!  To see the full range of benefits we offer please see our Moorfields benefits document.

Detailed job description and main responsibilities

  1. To plan and organise, prepare and distribute papers, and attend, take and circulate minutes for the following key meetings: 

a.    MoorConnect Programme Board

b.    Sub-Group Board

c.     Readiness Steering Group

d.    Clinical and Operational Advisory Group and other groups on request.

 

2. Support the Programme Manager and Programme Management Officer in the preparation for these meetings and to constantly monitor and reassess tasks in hand.

 

  1. Prepare and follow up relevant actions after meetings and circulate as necessary.

 

  1. To manage accurate and up to date the Programme Generic Inbox and triage messages as required.

 

  1. Develop and maintain effective electronic filing systems for the team.

 

  1. To be proactive and use initiative to deal with urgent/important/confidential matters that have been notified to the office – ensuring that clear communication and consultation with appropriate managers takes place for appropriate decisions / actions be made as soon as possible.

 

  1. To produce correspondence on behalf of the Programme Director and Programme SROs.

 

 

  1. Support the Programme Communications on Programme Away Days and other Programme Events by completion of specified tasks (e.g. catering booking, invitation sending, booking rooms etc).
  2. To be responsible for the development and completion of assigned projects within agreed timescales and to initiate and follow through any research and investigation required for such projects.

 

  1. To work independently as required, using initiative, setting own priorities and being accountable for own actions and decisions.

 

  1. Provide a flexible approach to tasks and problem solving and to be prepared to take additional responsibilities and work to extended timescales as required

 

  1. To maintain a high degree of confidentiality and personal integrity.

 

  1. Deliver against agreed objectives and PDP.

 

  1. To perform other duties relevant to the post.

Person specification

Qualifications

Essential criteria
  • Graduate level qualification or equivalent experience
Desirable criteria
  • Previous experience as an Administrator / Personal Assistant, some of which should be to very senior level.

Experience

Essential criteria
  • Demonstrable experience of dealing with matters of a highly sensitive nature in a competent and aware manner
  • Experience of providing secretariat support to meetings (including formal minute writing, preparation of agenda etc.)
  • Diary management and co-ordinating meetings and events
Desirable criteria
  • Ability to manage conflicting and ever changing priorities

Skills

Essential criteria
  • Producing information for senior management (including reports, spreadsheets etc)
  • Effective organisational skills and ability to manage time and prioritise work
  • Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
Desirable criteria
  • Excellent communication skills, verbally, electronically and in writing

Employer certification / accreditation badges

Capital Nurse, LondonVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peoplePathway to excellenceCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident committedRNIBArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Ope Adebayo
Job title
Programme Manager
Email address
[email protected]
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