Job summary
- Main area
- Patient Safety
- Grade
- NHS AfC: Band 7
- Contract
- Fixed term: 6 months (to 31st March 2026)
- Hours
- Full time
- Job ref
- 455-NLFT-0244
- Employer
- North London NHS Foundation Trust
- Employer type
- NHS
- Site
- St Ann's Hospital
- Town
- London
- Salary
- £53,751 - £60,651 per annum
- Salary period
- Yearly
- Closing
- 28/07/2025 23:59
- Interview date
- 05/08/2025
Employer heading
Patient Safety Manager
NHS AfC: Band 7
Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
- Collaborate at every level by living our values to create the right conditions for us all to work together.
- Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
- Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
- Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
- Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
- Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver: Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk/
Job overview
The Patient Safety Manager is a crucial role in supporting services to achieve effective quality governance by embedding effective incident management and review processes into practice, supporting clinical teams and services with quality improvement in quality and patient safety, ensuring robust structures are in place for good practice to be shared and learning to take place proactively across teams in order to continue to build and embed the foundations of a strong patient safety culture across the organisation.
Main duties of the job
To drive improvements in the quality and safety of services for our patients and service users, drawing on information and learning from incident reviews, positive practice, networks and nationally published reports.
Please refer to the job description and person specification by clicking on the JD/PS attachment in the advert.
Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
The post holder will be aligned with our values:
- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Detailed job description and main responsibilities
Main responsibilities of the post include to:
- Review patient safety incidents and ensure adequate management by clinical teams
- Facilitate Patient Safety Incident Reviews
- Facilitate After Action Reviews
- Facilitate incident review training
- Deliver training in quality and safety for clinical staff.
- Attend Divisional governance meetings – for patient safety matters, and incident review meetings
- Provide timely information reports
- Identify themes across patient safety incidents
- Support the Legal Services Team in the management of cases for review by HM Coroner
Person specification
Education and Qualification
Essential criteria
- Graduate and/or professional qualification
- Relevant level of experience.
- Training in Systems Engineering Initiative for Patient Safety (SEIPS), PSIRF or serious incident reviews
Desirable criteria
- Evidence of relevant Continuous Professional Development (CPD)
Experience
Essential criteria
- High level of experience of handling patient safety, quality and clinical governance matters.
- Proven good experience of incident management in the NHS and use of local risk management systems.
- Demonstrates good level of experience in facilitating or undertaking incident reviews
- Proven experience of report writing, presentations, group facilitation and note taking.
- Evidence of managing change.
Desirable criteria
- Previous NHS experience.
Skills and abilities
Essential criteria
- Proven investigative and analytical skills, methodological with good attention to detail
- Computer skills through frequent use of: Microsoft Office - Excel, Word, Power Point, local risk management systems
- Demonstrates evidence of highly developed interpersonal skills
- Ability to develop successful working relationships with clinicians and staff at all level
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Shila Mumin
- Job title
- Assoc Director of Patient Safety & Legal Services
- Email address
- [email protected]
- Telephone number
- 07392191578
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