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Job summary

Main area
Patient Safety
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
455-NLFT-8398626
Employer
North London NHS Foundation Trust
Employer type
NHS
Site
St Ann's Hospital
Town
London
Salary
£55,524 - £62,652 per annum inclusive of HCAS
Salary period
Yearly
Closing
24/11/2026 23:59
Interview date
22/11/2026

Employer heading

North London NHS Foundation Trust logo

Lead for Patient Safety Incident Management

Band 7

Thank you for your interest in North London NHS Foundation Trust (NLFT).

As of 1 April 2026, NLFT has formally merged with Tavistock and Portman NHS Foundation Trust—marking the start of an exciting new chapter. This is a unique opportunity to join a forward-thinking organisation at a time of transformation, where we are strengthening access to mental health services, responding more effectively to complex and specialist needs, and advancing our work in education, research and innovation.

By bringing together our combined expertise, we are building a stronger, more collaborative Trust—one that delivers consistent, high-quality care and improved outcomes for the diverse communities we serve.

At the heart of our approach is The North London Way. We are committed to:

  • Working collaboratively at every level, guided by our shared values
  • Shaping a positive, inclusive culture where staff and service users thrive
  • Empowering our teams with the skills, tools and autonomy to drive meaningful change
  • Delivering excellence and continuously improving the quality of care we provide
  • Embedding research, innovation and technology across our services
  • Taking a trauma-informed approach in everything we do

We are proud to be an inclusive employer that values diversity. We actively welcome applicants from all backgrounds, particularly from our local communities, and are committed to creating opportunities for everyone—including apprentices, veterans and care leavers.

The North London Way to deliver: Better Mental Health, Better Lives, Better Communities.

Our trust website is:  https://www.northlondonmentalhealth.nhs.uk/ 

As a values‑driven Trust, we recruit through our values. Our selection processes focus on behaviours, attitudes, and examples that reflect our organisational values and commitment to compassionate, high‑quality care.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit  https://royalfree.pagetiger.com/cuuomnr/1.

North London NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

Job overview

Are you an experienced patient safety or clinical governance professional who is passionate about learning, improvement and safer care?

North London NHS Foundation Trust is seeking a credible and motivated Lead for Patient Safety Incident Management to provide specialist patient safety leadership to an allocated Care Group. You will be the principal link between the Care Group and the Patient Safety Incident Management Team, helping to embed a just and learning culture in which incident responses lead to meaningful and sustainable improvement.

 

Working within the Deputy Chief Nursing Officer’s Quality and Safety Directorate, you will support the implementation of the Patient Safety Incident Response Framework (PSIRF), the Trust’s Patient Safety Incident Response Plan, Learning from Deaths arrangements and the wider patient safety agenda. You will provide expert advice, constructive challenge and practical support to clinical and operational leaders across the Trust.

Main duties of the job

You will:

  • Lead and quality-assure patient safety investigations and other learning responses, including PSIIs, After Action Reviews, SWARMs, multidisciplinary learning reviews and thematic reviews.
  • Support services promptly following significant patient safety incidents, providing specialist oversight and coordination of the initial response.
  • Apply systems thinking and human factors principles to identify contributory factors, system issues and opportunities for improvement.
  • Promote meaningful involvement of patients, families and carers throughout patient safety responses and support compliance with Duty of Candour.
  • Oversee learning arising from deaths and support the monitoring and delivery of actions arising from mortality reviews.
  • Analyse intelligence from incidents, complaints, mortality reviews, claims, audits and risks to identify emerging themes and priorities.
  • Support Care Groups to translate learning into measurable safety improvement and monitor whether agreed actions are effective and sustained.
  • Develop patient safety capability through training, coaching, workshops, reflective learning and support for staff leading safety reviews.
  • Produce high-quality patient safety reports, dashboards and thematic analyses for governance meetings, senior leaders and Trust committees.

Working for our organisation

At North London NHS Foundation Trust, we are committed to providing consistently high-quality care closer to home, improving equity of outcomes, creating great places to work and using research, quality improvement and technology to strengthen our services. We offer flexible working opportunities, health and wellbeing initiatives, NHS discounts, generous annual leave, access to the NHS Pension Scheme and support from our staff networks. 

This is an opportunity to take a leading role in strengthening patient safety practice, supporting organisational learning and ensuring that the experiences of patients, families and staff result in demonstrable improvements to care.

If you have the expertise and commitment to help us build a stronger just and learning culture, we would welcome your application.

 

Detailed job description and main responsibilities

Main Duties & Responsibilities

  •  Lead on incident review, coding, investigation and follow up
  • Facilitate Patient Safety Incident Reviews
  • Facilitate After Action Reviews
  • Facilitate incident review training
  • Attend governance meetings – for patient safety matters, and incident review meetings
  • Provide timely information reports
  • Co-ordinate the management of Patient Safety Alerts
  • Undertake and support Quality Improvement projects
  • Presentations and report writing
  • To support the Legal Services Team in the management of cases for review by HM Coroner
  • To support the Patient Safety Partners in their role.

See Job Description and Person Spec attached for full details.

Person specification

Qualifications

Essential criteria
  • Graduate and/or professional qualification or relevant equivalent experience
  • Profressionally trained in accredited PSIRF/RCA course

Experience and Knowledge

Essential criteria
  • High level of experience of handling patient safety, quality and clinical governance matters.
  • Proven experience of using incident management systems
  • Proven experience in the application of PSIRF and other patient safety tools.
  • Proven experience of supporting or facilitating patient safety incident investigations
  • Proven experience of report writing, presentations, and delivering training
  • Proven experience of collaborative working with clinical teams to improve learning outcomes
Desirable criteria
  • Previous NHS experience (within the last 5 years)

Skills and Abilities

Essential criteria
  • Proven investigative and analytical skills, methodological with good attention to detail
  • Ability to develop successful working relationships with clinicians with from all disciplines and staff at all levels

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleJob share policyAge positiveImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Living Wage Employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shila Mumin
Job title
Head of Patient Safety Incident Management
Email address
[email protected]
Telephone number
07392191578
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