Detailed job description and main responsibilities

• Liaise with family and/or significant others, community healthcare 
  services, liaison and diversion teams, police custody services and 
  courts and other prisons of those imprisoned to obtain more clarity 
  around patients’ medical history and ongoing care needs on arrival and release/transfer. 
• Collect and produce all relevant clinical history to ensure safety, 
  continuity of care and minimal re-assessments for the patients, 
  ensuring that the records held for residents are up to date and 
  accurate.
• Ensure information is shared where appropriate and consent has been given to ensure that care plans and risks for residents are widely understood by all staff supporting them, including HMPPS staff where appropriate.
• Dealing with incoming correspondence on a daily basis, distributing 
  and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.
• Preparing, sending, scanning of all clinical letters, correspondence and information required by the mental health pathway team.
• Audio typing/typing mental health assessments, referrals and 
  correspondence.
• Contributing to maintaining the mental health referral database, 
  caseloads and attending mental health referral meeting; following up 
  on actions to ensure they are complete in a timely manner.
• Contribute to organising ACCT review arrangements with the 
  healthcare team to ensure all ACCT reviews are attended.
• Maintaining database of all staff who have received ACCT/SASH 
  training and keeping this up to date. 
• Organising and contributing with CPA review meetings and s117 
  meetings.
• Organise and support the process of mental health transfers and 
  maintaining a database on this.
• Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
• Handling both routine and urgent matters using initiative and with 
  minimal supervision.
• Use DATIX incident reporting for any near miss or incidents that 
  occurs as per Trust policy.
• Supervising and offering leadership support to junior administration 
  staff.
• Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the 
  department/section.
• Participating in supervision and PDR/appraisal. 
• Provide support/cover to other administrative teams as/when require.
• Clear precise communication with clinical teams working as part of the Mental Health Pathway team.
• Liaise and work closely with the healthcare administration team to 
  ensure duplicating work is avoided and all administrative tasks are 
  undertaken efficiently.
• Communicate and work closely with colleagues from other prisons for shared learning and joint working arrangements.
• Liaison and telephone contact with all statutory and non-statutory 
  agencies, healthcare practitioners, GPs, consultants and solicitors etc...within prisons, hospitals and community health settings as required.
• To act as first point of contact for incoming calls, taking accurate, 
  detailed messages as necessary ensuring these are passed on to the 
  appropriate personnel.
• Providing and receiving complex and sensitive information.
• Proactively communicating with colleagues on workload issues, 
  annual leave arrangements and administration issues.
• Maintain sound working relationships and communication with all 
  colleagues within Oxleas, external agencies and stakeholders. 

IMPORTANT INFORMATION PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.  

You will need to provide: 

Proof of right to work documentation 

Proof of ID, needs to include 1 photographic ID

Proof of address documentation 

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. 

Address History: 

5 years address history will be needed.  

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. 

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).