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Job summary

Main area
Catering (Patient Feeding)
Grade
Band 2
Contract
Bank
Hours
Flexible working - As & When
Job ref
391-3681-BANK
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Hampstead
Town
London
Salary
£15.20 Hourly Paid
Salary period
Hourly
Closing
22/06/2025 23:59

Employer heading

NHS

Bank Catering Patient Feeding Assistant Band 2

Band 2

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

The Royal Free London NHS Foundation Trust is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our  main hospitals: Barnet, Chase Farm and Royal Free. Here, at The Royal Free  NHS Foundation Trust hospitals, we are passionate about delivering the highest quality care to all our patients. In order to help us maintain this, we are looking to recruit enthusiastic, motivated and committed individuals for the position of a Band 2 Catering Patient Feeding Assistant for BANK. 

         **VISA SPONSORSHIP DOES NOT APPLY TO THIS ROLE**

 

 

Main duties of the job

Royal Free World Class Values:

The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike.

Main Duties and Responsibilities:
1.1 General cleaning duties in accordance with cleaning schedules.
1.2 Food Services in Patient Services area, delivering to wards and assisting in hospitality, coffee shop, restaurant and general rflps catering service needs, as needed.
1.3 To assist where necessary/appropriate with basic food preparation, including vegetables, fruit, salads, sandwiches etc.
1.4 To prepare the meal services areas with the necessary service equipment, cutlery, condiments, food etc. as directed by the Supervisor.
1.5 To ensure that all food is served is to a high standard and always bearing in expiry dates, allergens, portion control, content, temperature, appearance and complying with all relevant food safety standards.
1.6 To assist with the safe and effective cleaning of meal service areas and
equipment after service.
1.7 To use the correct operation of cleaning equipment and dishwashing
machines.
1.8 To observe the Food Hygiene & Safety Regulations at all times.
1.9 To maintain high standards of personal hygiene and a clean and tidy
appearance, in accordance with the Hygiene Policy and current legislation.
1.10 The preparation of minor records as instructed by the Supervisor.
1.11 To attend training sessions as required and complete any online training.


        FOR FURTHER INFORMATION PLEASE REFER TO ATTACHED JD and PS.

Working for our organisation

We are looking for  catering assistants to support the delivery of catering services to patients, visitors and staff at the Royal Free Hospital location in Hampstead, NW3 2QG. The successful candidates for this entry level position will learn the basics of hospital catering and be expected to demonstrate enthusiasm and flexibility in delivering a world class service.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. 

Detailed job description and main responsibilities

To help prepare, pack and deliver meals and catering supplies as required to
wards and other service areas. To assist with general duties in Patient Services
Department packing areas, cold rooms, dishwashing area, Staff Restaurant,
Hospitality and associated areas.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification.

If you believe you meet the criteria of the person specification and would like to join the Royal Free bank team at this time, we would be interested in receiving your application.

         FOR FURTHER INFORMATION PLEASE REFER TO ATTACHED JD and PS.

Person specification

Skills and aptitudes

Essential criteria
  • Able to read and write English
  • Flexible and adaptable to the changing needs of the service
  • Ability to work within a multidisciplinary team
  • Time management and organisational skills

Experience

Desirable criteria
  • Demonstrate previous experience in a catering environment

Royal Free World Class Values

Essential criteria
  • Demonstrate ability to meet trust values

Education & professional Qualifications

Essential criteria
  • Basic food hygiene certificate
Desirable criteria
  • Working towards NVQ Level 2 or equivalent

Personal Qualities & attributes

Essential criteria
  • Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious..
  • Excellent interpersonal skills with the ability to relate to people at all levels.
Desirable criteria
  • The ability to manage conflict and identify where escalation to senior staff is necessary.

Others

Essential criteria
  • Able to stand long periods of time, bend to clean high and low and use cleaning chemicals.

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sid Hadj Youcef
Job title
Patient Feeding Manager
Email address
[email protected]
Telephone number
020 7794 0500
Additional information

Temporary Staffing Recruitment Services

Royal Free London NHS Foundation Trust 

Enfield Civic Centre

Silver Street

EN1 3XA

0207 794 0500 Ext 23400 Option 3

Email: [email protected]

If you have problems applying, contact

Address
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Telephone
01629 702338
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