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Job summary

Main area
Colorectal, Breast and General Surgery specialties
Grade
Band 8a
Contract
4 months (Fixed term / internal secondment)
Hours
Full time - 37.5 hours per week (Opportunity for agile working)
Job ref
391-NMUH-7198333
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
North Middlesex Hospital
Town
London
Salary
£59,490 - £66,239 per annum inclusive of HCAS
Salary period
Yearly
Closing
11/07/2025 23:59

Employer heading

NHS

Band 8a Service Manager

Band 8a

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

An exciting opportunity has arisen to join the divisional management team in General Surgery, Breast and Colorectal Services. 

We are seeking an enthusiastic, well driven and motivated individual to join the SACCAS services operational team. 

The role will primarily be based at North Middlesex  Hospital, but there is an expectation that the post holder will visit all hospital sites  across the Royal Free London. 

If you think this opportunity is for you, please do get in contact using the details below and we look forward to receiving your application. 

Main duties of the job

Working alongside the Divisional Director of Operations for the  division, this role will provide operational leadership and support.

Key responsibilities

  • To manage administrative and support teams within the service / directorate
  • Deliver appraisal and mandatory training requirements for all staff within these teams
  • Lead the directorate performance management systems ensuring that Trust and standards are understood and adhered to and that performance reports are produced to enable divisional compliance
  • Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and
  • To be responsible to the Divisional Director of Operations for financial performance relating to delegated budgets and operational performance of the service / directorate
  • Represent the senior operations manager as required

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at North Middlesex University Hospital NHS Trust.

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Qualifications

Essential criteria
  • 1 st degree or equivalent
  • Management qualification
  • Evidence of continuing personal development
Desirable criteria
  • Post graduate qualification

Experience

Essential criteria
  • Significant senior operational management experience, in the NHS or equivalent
  • Staff management & leadership of a large MDT
  • Leading and managing change within a complex environment
  • Strategic planning and project management
  • Managing large and complex budgets

Skills and Knowledge

Essential criteria
  • Ability to deliver to deadlines and within resources.
  • Advanced communication skills
  • Demonstrate advanced influencing and negotiation skills
  • Broad understanding of the NHS and key policy issues which effect performance
  • Partnership & collaborative working with internal and external stakeholders
  • Ability to achieve effective team working within the division and across divisions
  • Understanding of clinical governance and risk
  • Numerate, IT literate, analytical and able to use business intelligence effectively.

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Harding-Brown
Job title
Deputy General Manager
Email address
[email protected]
Telephone number
07804829952
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