Job summary
- Main area
- Pharmacy
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Saturday 10-2pm approximately every 8 weeks (worked as overtime))
- Job ref
- 334-CLI-7089034-A
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Lambeth Hospital
- Town
- London
- Salary
- £35,964 - £43,780 per annum inclusive of HCAs
- Salary period
- Yearly
- Closing
- 27/05/2025 23:59
Employer heading

Medicines Management Pharmacy Technician
Band 5
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
An opportunity has arisen for a qualified and experienced pharmacy technician to join our established, friendly, and dynamic medicines management team at South London and Maudsley NHS Foundation Trust.
The post holder will support the safe, effective and timely supply of medicines to patients and end users across the Maudsley and Lambeth Hospitals, as well as covering some dispensary services on both sites.
Main duties of the job
- To participate in the provision of pharmaceutical care initiatives to ensure the safe, appropriate and cost effective use of medicines.
- To provide safe, timely, cost effective appropriate and high quality pharmaceutical services for patients and staff.
- To act as a role model to junior staff and provide support and training
- To assist in ensuring that key processes and procedures are in place
- To supervise Pharmacy Technicians, Assistant Technical Officers and, where appropriate Pre Registration Trainee Pharmacy Technicians (PTPT)
You will be a registered pharmacy technician with an NVQ level 3 in pharmaceutical sciences or equivalent. You will be an accredited checking technician, although applications will be considered from those who are working towards accreditation. Education and training is encouraged and support is provided by the education and training Chief Technician.
As part of the medicines management team , you will have responsibility for the delivery of a high quality service to both inpatients and outpatients at SLaM. This post provides the opportunity to use your skills providing patient care at ward level, as well as delivering an efficient, technician led dispensary service.
The post involves working alongside our clinical pharmacists providing an integrated delivery of pharmaceutical care initiatives for patients in the Trust to ensure safe, appropriate and cost-effective use of medicines.
Working for our organisation
South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK. We are a world leading Trust in research, working closely with the Institute of Psychiatry, Psychology and Neuroscience at King’s College London. Our services include the Maudsley Hospital, Lambeth Hospital, Bethlem Royal Hospital and the Ladywell unit at Lewisham Hospital. We are also part of King’s Health Partners Academic Health Sciences Centre.
The pharmacy department provides a clinical and dispensing service to wards and community teams in Croydon, Southwark, Lambeth and Lewisham across four main hospital sites as well as a wide variety of community mental health teams. We provide information about medication to both staff and patients to improve understanding and contribute to evidence-based care.
Detailed job description and main responsibilities
- To provide a comprehensive pharmaceutical Medicines Management service to patients.
- To work as an Accredited Checking Technician and be able to check clinically screened prescriptions.
- To be able to act independently in following department SOPs
- To dispense medication accurately and be able to decide when it is necessary to refer to the Senior Clinical Pharmacists.
- To participate in the provision of patient counselling to patients and their carers
- To participate in the provision of Medicines Reconciliation and PODs service to wards and community units.
- To be carry out stock checks / stock top ups on wards and/or community units.
- To order non-stock items from electronic prescription charts (EPMA) for supply by pharmacy
- To assess and credit returned drugs, following the Pharmacy returns policy
- To provide teaching and support to other health care professionals regarding good dispensing practice, medicine usage and storage, both internally and externally.
- To assist day to day organisation of staff in the dispensary and to facilitate efficient running of service ensuring that procedures relating to good dispensary practice are followed.
- To participate in research and audit undertaken in pharmacy
- To guide and act as a practice supervisor to Pharmacy Assistants, pre-registration pharmacy technicians and Trainee Pharmacists as appropriate in medicines management and dispensary techniques.
- To ensure that the principles of safe and secure handling of medicines are adopted and to take part in quality assurance systems for pharmaceutical services.
- To attend and participate in departmental education and training meetings.
- To maintain a Continuing Professional Development portfolio.
- To communicate clearly and sensitively about patient medication issues both internally and externally.
- To participate in the dispensary cover rota. This includes taking in prescriptions and verify personal details; take a current drug history from the patient or carer to identify any drug allergies, drug interactions or problems with the medication prescribed; to give out patient medication to patients and counsel the patient on their medication to promote concordance. This will include the name of the medication, dosage, common side-effects and administration details including use of devices. In addition, resolve any queries or concerns a patient may have about their medications.
- To provide accurate record keeping of controlled drugs kept in the pharmacy including supplies to wards and departments and orders received into the pharmacy
- To undertake any other duties as may be reasonably requested by the Director of Pharmacy consistent with the responsibility of the post
- To take part in annual pharmacy stocktake
- To participate in Saturday and Bank Holiday working, when required
Person specification
Education and Training
Essential criteria
- NVQ Level 3 Pharmaceutical Sciences or recognised equivalent
- Registration with the General Pharmaceutical Council (GPhC), with mandatory CPD
- ACT (Accredited Checking Technician)
- HEE Pharmacy Medicines Optimisation accreditation or equivalent
Desirable criteria
- Practice Supervisor accreditation
- Supervisory/management qualification
Experience
Essential criteria
- Sufficient post qualification experience
- Hospital Dispensary experience
- Medicines Reconciliation Experience
- Interest and desire to work in Mental Health
- Experience in a clinical based ward team
Desirable criteria
- Supervisory/management qualification or experience
- Experience in Mental Health
- Involvement in specialist projects and/or audit.
Knowledge
Essential criteria
- Good working knowledge of hospital pharmacy systems
- Demonstrable knowledge of medicines management practice and principles
Skills
Essential criteria
- Patient counselling skills
- Ability to motivate self and others
- Ability to prioritise and organise routine daily tasks
- Good verbal and written communication skills
- Knowledge of Windows and Microsoft Office operating systems, software applications
Desirable criteria
- To be able to use presentational aids
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Robbie Mallah
- Job title
- Dispensary Manager
- Email address
- [email protected]
- Telephone number
- 020 3228 2334
- Additional information
Joyce Hinkson
Dispensary Manager
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