Job summary
- Main area
- Support Worker
- Grade
- Band 4
- Contract
- Fixed term: 9 months (Mat Cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-CLI-7163878
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Maudsley Hospital
- Town
- London
- Salary
- £31,944 - £34,937 per annum inclusive of HCAs
- Salary period
- Yearly
- Closing
- 27/05/2025 23:59
Employer heading

Community Outreach Worker - Eating Disorder
Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
The post holders will support and facilitate individual therapeutic care plans/therapeutic interventions for adults with eating disorders, that have been planned with or by qualified members of the team in conjunction with the Team’s Consultant and Managers. This role will support patients in a hospital clinic setting as well as their homes.
You will play a key role in developing and facilitating collaborative and therapeutic activities with service users. You will also provide person centred support in a planned and coordinated manner
Main duties of the job
To support personalised care planning within the multi-professional team, working closely with service users and their carers; to assist service users in their recovery goals which may include supporting them with practical/daily living tasks and engagement in social inclusion activities; working to a high standard and ensuring that as needs change care plans are updated.
To demonstrate risk awareness with respect to risk assessment and ongoing risk management, practising safely and according to individual service user needs and risk management plans. Working alongside qualified staff to anticipate the individual needs of service users, showing risk awareness and communicating to relevant parties as required
To be physically capable of fulfilling the role- undertaking a minimum of 4 visits per shift including accessing high-rise buildings and being able to respond rapidly to crises if required
Working for our organisation
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
Detailed job description and main responsibilities
To coordinate, facilitate and carry out individual and group activity programmes with service users. Care will be planned under the supervision of senior members of the Team.
Creating positive working relationships with local services and local activity providers covered by the Trust, as well as creating and compiling resources within the service.
To provide support to families and carers, including assisting other colleagues in the safe running of the service.
To provide support for service users around eating and meal preparation in their own home and within the local community
To attend and contribute to clinical team meetings and handovers across the Liaison and emergency department services.
You will support senior team members with welcoming, conducting baseline observations following referrals.
Person specification
Qualifications
Essential criteria
- NVQ 3 Plus short courses to Diploma Level or Equivalent experience or NVQ Level 4 in appropriate field (A)
Desirable criteria
- Psychology degree or equivalent experience, or Evidence of continued academic development (I/A/T)
- Completion of the Care Certificate
Experience
Essential criteria
- Extensive experience within a mental health care settings
Desirable criteria
- Experience of working with people with eating disorders
Knowledge
Essential criteria
- Able to work with a wide variety of professionals and agencies
- Commitment to working across service boundaries and facilitating continuity of care across community services
- Good written and verbal communication and IT skills
- Able to travel extensively within the community
- Ability to motivate clients who are difficult to engage and co-ordinate the support with fellow staff members.
Desirable criteria
- Knowledge of mental health policy development
- Training in other specific interventions e.g. Cognitive Behaviour Therapy, Solution Focused Therapy, Schema Therapy, Dialectic Behaviour Therapy.
- Ability to prioritise workload and carry out work efficiently and effectively.
Skills
Essential criteria
- Knowledge of the principles of equal opportunities and anti-discriminatory practise in assessment of the provision of services
- Ability to work with carers and families and commitment to developing user-focused services
Desirable criteria
- Motivated to participate in required training and development.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Mary James
- Job title
- Clinical Service Lead
- Email address
- [email protected]
- Telephone number
- 02032283180
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