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Job summary

Main area
mental health
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
334-NUR-7839859-FR
Employer
South London and Maudsley NHS Foundation Trust
Employer type
NHS
Site
St Giles CMHT
Town
London
Salary
£64,156 - £71,148 per annum inclusive of HCAs pro rata
Salary period
Yearly
Closing
04/05/2026 23:59

Employer heading

South London and Maudsley NHS Foundation Trust logo

Clinical Service Lead

NHS AfC: Band 8a

 

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives  in 2021 together with Our Care Improvement System as our quality management system methodology  to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. 

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

The Neighbourhood Centre Service Manager will provide senior overall operational, quality and clinical leadership and responsibility for a Neighbourhood Centre. This means securing and assuring that the highest standard of clinical care is provided to our patients/service users when in treatment, covering all aspects of the quality agenda and all elements of operational leadership as part of the management team. The role also includes participating and leading the local management team in delivery of Trust objectives.
The post holder will provide clinical and operational leadership to teams within their service line to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated quality, clinical, operational, and financial outcomes are achieved.
The post holder will provide: Clinical Leadership and Vision. Providing strong leadership, direction, and acting as a role model to ensure safe, high‑quality, evidence‑based care in line with trust strategies, Operational Management and Performance




Main duties of the job

To ensure that patient safety is at the centre of service planning, analysis and delivery.To be a highly visible and proactive leader, acting as a clinical and operational resource and ensuring the sustained delivery of high standards of care and operational service delivery.To be responsible for exploring current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes.To be responsible for the delivery of high-quality patient care and lead on facilitating improvement and transformational changes which impact positively on patient experience and outcomes.To participate in the contract monitoring and reviews for the VSCO contracts delivering services in the Centre(s).To recognise that effective operational delivery encompasses all elements of quality, safety, performance, workforce and finance.To ensure effective relationships with multi-agency partners including emergency departments and acute trusts, local authority including housing, drug and alcohol services and other relevant teams, the police, London Ambulance Service and other agencies that form part of the urgent care system pathway.To lead on embedding digital health tools in everyday practices, and co-produce data sessions to support staff understand local performance.To use real-time data to drive daily operational decisions.

Working for our organisation

The Trusts 5 commitments 

I will be kind caring and polite 

I will be prompt and value your time 

I will take time to listen to you 

I will be honest and direct with you 

I will do what I say I will do

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person specification

Qualifications

Essential criteria
  • • Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
  • • Live Registration with UKCP, HCPC or NMC or equivalent
Desirable criteria
  • • Management Training and/or Supervision Training

Essential

Essential criteria
  • Educated to Degree level or relevant clinical experience

Expereince

Essential criteria
  • Experience managing multidisciplinary teams and ensuring workforce support, supervision and competency across a range of professional registrations, the third and voluntary sector

Experience

Essential criteria
  • Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.

Knowledge

Essential criteria
  • Knowledge and understanding of Care Quality Commissions standards and the quality improvement agenda for the directorate.

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationImproving working livesMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mick Gibson
Job title
General Manager
Email address
[email protected]
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