Job summary
- Main area
- Security Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 294-CORP-7422160-JB
- Employer
- South West London and St George's Mental Health NHS Trust
- Employer type
- NHS
- Site
- Springfield University Hospital
- Town
- London
- Salary
- £30,546 - £32,207 per annum inclusive of inner London HCAS
- Salary period
- Yearly
- Closing
- 27/08/2025 23:59
Employer heading
Security officer
NHS AfC: Band 3
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working.
Job overview
We are seeking a dedicated and professional Security Officer to join our team at South West London & St George’s Mental Health Trust. Currently, we welcome and encourage female applicants for the role in order to support our female service users. This post is essential to maintaining a safe and therapeutic environment for patients, staff, and visitors across our mental health facilities. The role includes supporting vulnerable service users, responding to incidents, and ensuring compliance with safety protocols.
Occupational Requirement for Female-Only Recruitment
This post is restricted to female applicants under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010, which permits positive action in recruitment where there is a genuine occupational requirement (GOR). In this case, the role involves:
• Providing support to female service users, including those in distress or requiring physical intervention
• Conducting searches and security procedures in female-only areas or with female patients
• Maintaining dignity and safeguarding standards in sensitive clinical environments
This restriction is in place to ensure compliance with safeguarding protocols and to meet the therapeutic needs of female service users in mental health settings.
Main duties of the job
• To support supervisor to make sure that, 24-hour Security of the Trust Sites and Property is maintained.
• To support supervisor to make sure that, 24-hour monitoring of the Trust CCTV system is maintained.
• Patrols of the Trust grounds and property both internal and external.
• Securing and checking of doors, windows and possible access and egress routes.
• Provide instruction and advice to visitors, contractors and other staff as required.
• To keep the Supervisor informed and briefed on all on going issues found while carrying out duties.
Working for our organisation
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Detailed job description and main responsibilities
• Eviction of trespassers.
• Patrols of the Trust grounds and property both internal and external.
• Securing and checking of doors, windows and possible access and egress routes.
• To challenge all persons found unescorted in secure areas not wearing an Identity Badge.
• Assisting with the search for missing Service Users.
• Carrying out all of the required car parks and internal road checks for crime prevention and illegal parking.
• Issuing Parking Charge Notices in accordance with the Trust Parking Terms & Conditions.
• Assisting with cash collection and transfer from Trust sites when requested.
• To enforce the Trust’s no Smoking policy.
• Report and record all incidents.
• To complete all relevant incident reports on the Trust electronic reporting system.
• To support the Supervisor in their duties as requested or required.
• To effectively operate the Switchboard outside of working hours.
• To complete all paperwork accurately and in a timely manner.
• To comply with all Trust policy and procedures.
• To comply with all Service Provider policy and procedures.
• To complete all relevant training provided by the Trust and Service Provider.
• To wear only Trust approved Service Provider issued uniform.
• To attend Security supervision with the Supervisor on a Bi-monthly basis.
Person specification
Training & Qualifications
Essential criteria
- Valid SIA Licence
Desirable criteria
- Good reading and writing skills
- Good understanding of Health and Safety
Experience
Essential criteria
- Experience of working on own initiative
- Experience of working with public
- Knowledge of Health NHS services
Desirable criteria
- Working in a Mental Health hospital environment
- Experience of security duties
Knowledge & Skills
Essential criteria
- Positive and proactive approach to managing challenging and aggressive behaviors.
- Excellent customer service skills
- Use of communication equipment including telephone and two-way radio Calm and friendly under pressure
- Good communication skills
- Able to use monitoring systems for security.
Desirable criteria
- Experience of using CCTV systems, Intruder and Access Control Systems
- Logistical background
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Marcus Hamilton-Holman
- Job title
- Head of Security
- Email address
- [email protected]
- Telephone number
- 020 3513 6826
List jobs with South West London and St George's Mental Health NHS Trust in Support Services or all sectors