Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Fixed term: 12 months (0.6wte)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 200-NN-7039468-A&C-Y-B
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Mary's Hospital Roehampton
- Town
- London
- Salary
- £29,485 - £31,088 pa pro-rata incl HCAS (20%)
- Salary period
- Yearly
- Closing
- 17/07/2025 23:59
Employer heading
Administrator Wheelchair Service
Band 3
Job overview
THIS POST IS FIXED TERM UNTIL 1ST MAY 2026
22.5 hours per week for up to one-year fixed term or 28 hours per week for up to 9 month contract. To be discussed at interview
The Wheelchair Service at Queen Mary’s Hospital, Roehampton is seeking an experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality service to our clients.
The successful candidate will provide comprehensive support to the Wheelchair and Special Seating Teams and will need to demonstrate good written and verbal communication skills together with initiative, strong interpersonal skills, and empathy for working with people who have disabilities. A good understanding and competent in working on computers is essential.
Please note this post may close earlier than the stated closing date if sufficient applications are received, therefore if interested please submit your application for consideration as soon as possible.
Main duties of the job
***Please refer to attached job description and person specification for full job main duties:***
- To operate computer systems for the wheelchair and Special Seating service using Web based software to maintain computer records, process orders and transfer data to the contracted repair company
- To answer the office telephone and use initiative to deal with calls appropriately. This may involve speaking to clients who have communication difficulties and to demanding individuals.
- To assist with general administration of the wheelchair and Special Seating service and take responsibility for specific tasks
- To help therapists by making telephone calls and taking messages to assist communication between clients ,therapists and approved repairers
- To assist and support wheelchair and Special Seating service staff in all aspects of service provision for clients.
Working for our organisation
The Wheelchair and Special Seating Service provides a comprehensive service for people with permanent mobility problems and associated postural needs, with due regard to disability, environment, lifestyle and safety factors.
The service is responsible for assessing children and adults for provision of both manual and powered wheelchairs, specialist children’s buggies and associated supportive seating to meet postural needs,
Once equipment provision is established the wheelchair and Special Seating service will continue to evaluate the client’s needs, and review their equipment whenever necessary.
Detailed job description and main responsibilities
***Please refer to attached job description and person specification for full job main duties:***
- To work effectively as a member of the wheelchair and Special Seating service team by providing competent intervention to clients within set protocols.
- To be aware of the boundaries of the role and seek advice from therapists or rehabilitation engineers when required.
Person specification
Essential
Essential criteria
- Computer literate - Skilled in use of Microsoft Office/Excel/Outlook
- Team Working Skills
- Physically able to move and handle wheelchairs service equipment
Desirable criteria
- Experience of working with the public
- Experience of working with people with disabilities
- Physically able to move and handle wheelchairs service equipment
Essential
Essential criteria
- Computer literate - Skilled in use of Microsoft Office/Excel/Outlook
- Physically able to move and handle wheelchair service equipment
- Problem solving skills
Desirable criteria
- Experience of working with people with disabilities
- Experience of working in a health care setting
We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible and respectful – and behave in a way that reflects these. More information on the vision and values of St. George’s University Hospitals NHS Foundation Trust is attached below.
Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email.
If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include:
- The machine readable zone
- An ultra violet image
- An infra red image
As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.
Telephone: 02082963786
Text: 07501066267
Email: [email protected].
Employer certification / accreditation badges
.jpg "Disability Advice Line")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Burgess
- Job title
- Business & Operations Manager
- Email address
- [email protected]
- Telephone number
- 02084876462
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