Job summary
- Main area
- Cancer Genetics Patient Pathway Coordinator
- Grade
- Band 4
- Contract
- Fixed term: 6 months (substantive post holder due to return Nov 2025. 6 months cover required as recruited Maternity cover has been offered substantive role to start 5/5/25)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 200-NN-7118678-A&C-Y
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Georges University Hospitals NHS Foundation Trust
- Town
- London
- Salary
- £31,944 - £34,937 pa incl HCAS (20%)
- Salary period
- Yearly
- Closing
- 19/05/2025 23:59
Employer heading
Cancer Genetics Patient Pathway Co-ordinator
Band 4
Job overview
An exciting opportunity has arisen within the South West Thames Regional Genomics Centre for a Cancer Genetics Patient Pathway Coordinator to join our friendly administrative team.
The Patient Pathway Coordinator (PPC) will work as part of the Clinical Genetics Administration Team, providing professional administrative support to the Genetics Clinical and Genetic Counsellor Teams, being the point of contact for internal and external partners including GP
surgeries, Consultants, Primary Care Teams, based locally and those within our region
Main duties of the job
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
Working for our organisation
The South West Thames Regional Genetics Service was established at St George’s Hospital in 1986 and has expanded greatly over the last 25 years. The Regional Genetics Service serves a population of almost 4 million. The service is based in Jenner Wing, St George’s University of London. The clinical service is provided through specialist, general and cancer clinics at St George’s Hospital and in a number of local district general hospitals across the region. This network of central and peripheral clinics provides comprehensive coverage across the region. The service is one of two clinical genetics services within the South East Genomic Medicine Service Alliance, which is co-led by St George’s and Guy’s and St Thomas’s NHS Foundation Trusts.
Detailed job description and main responsibilities
The post holder will be part of a multi-disciplinary team and will be expected to assist with various administrative tasks in the department. You will work closely with various referrers, developing and providing collaborative multidisciplinary services to best support our patients.
This post requires an individual with a strong administrative background in healthcare and service development. Experience working across primary and secondary care services or clinical genetics would be welcome.
You will need to have experience in the proactive management of patient pathways from referral to discharge, ensuring that the entire process runs smoothly.
This is an interesting and varied role and would suit someone who enjoys working in a fast-paced and sometimes challenging environment who can prioritise their workload, form good working relationships with a variety of clinical and non-clinical staff, as well as being a point of contact for patients.
You will need good organisational and time management skills and possess the ability to use your own initiative. You should calm, confident, able to communicate effectively and be able to prioritise your workload.
Candidates must have a good level of education, comprehensive knowledge of Microsoft Office and be enthusiastic, efficient, and motivated.
We value our diverse workforce and consider all applicants on the grounds of their ability to do the job.
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Person specification
Education / Qualifications
Essential criteria
- Minimum of 5 G.C.S.E. grade C in English and Maths or equivalent.
- Educated to A level or equivalent standard
Desirable criteria
- Degree educated
- Evidence of on-going continuous personal development (CPD) and training
Knowledge / Ability
Essential criteria
- Experience of using full range of IT systems and patient data systems (including advanced understanding of MS Office packages).
- Understanding of 18 weeks targets
- Experience of prioritising own workload in a highly pressurised working environment.
- Ability to initiate and co-ordinate change to own working practices whilst contributing to service improvements.
- bility to handle patient data and information in a confidential manner. Knowledge of the data protection and the freedom of information act
Desirable criteria
- Ability to deal with anxious patients and / or their carers
- Experience of working in an NHS environment
- Evidence of excellent office management and organisational skills
- Experience of dealing with users and a proven record of working within a customer support role.
Personal Qualities
Essential criteria
- Ability to build strong relationships with colleagues at all levels making a positive contribution to effective multidisciplinary team working.
- Excellent interpersonal skills with the ability to communicate effectively with people at all levels.
- Understands importance of maintaining confidentiality.
- Ability to plan, prioritise and delegate workload whilst having flexible approach to shift patterns
- Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kieron Monfries
- Job title
- Assistant Clinical Genetics Service Manager
- Email address
- [email protected]
- Telephone number
- 020 8725 0237
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