Job summary
- Main area
- Emergency Department
- Grade
- Band 4
- Contract
- 22 months (Fixed term until March 2027)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 200-NN-7222743-CA-A
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St George's University Hospitals NHS Foundation Trust
- Town
- London
- Salary
- £31,944 - £34,937 Per annum including inner london HCAS
- Salary period
- Yearly
- Closing
- 16/07/2025 23:59
Employer heading
Homelessness Team Care Navigator
Band 4
Job overview
Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades ? If so, then this job is for you.
Main duties of the job
‘Pathway’ multidisciplinary teams work with people experiencing homelessness when they visit A&E or are admitted to hospital. These teams work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. They also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient’s long-term health outcomes. This includes working to ensure that homeless patient’s support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities.
Working for our organisation
Alongside direct patient care and support Pathway teams work to encourage wider changes to hospital systems and practice to improve care and outcomes for people experiencing homelessness. This is mainly through teaching and training other staff.
Detailed job description and main responsibilities
A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do ‘attitude’, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.
Person specification
Qualifications and Training
Essential criteria
- • Educated to A level or equivalent (NVQ 3) or equivalent training/experience
Desirable criteria
- Diploma, Degree or Management Qualification
- ECDL qualification or equivalent
Experience
Essential criteria
- • Experience of undertaking holistic assessments of the needs of vulnerable people
- • Experience of working with homeless or other vulnerable people including managing a caseload
- • Experience of working effectively and constructively within a multi-disciplinary team
- • Experience of using organisational skills to work to tight deadlines
Desirable criteria
- • Experience of joint working with healthcare services, or working in healthcare settings
- • Experience of delivering training or presentations to groups or willingness to develop this area
- • Good knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers
- • A lived experience of homelessness is often an asset
We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible and respectful – and behave in a way that reflects these. More information on the vision and values of St. George’s University Hospitals NHS Foundation Trust is attached below.
Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email.
If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include:
- The machine readable zone
- An ultra violet image
- An infra red image
As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.
Telephone: 02082963786
Text: 07501066267
Email: [email protected].
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gemma Casey
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 020 8672 1255
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