Job overview

We are offering an exciting opportunity for a Patient Pathway Coordinator to work in the Gastroenterology  & Hepatology department. This post will provide high quality administrative support to the doctors, nurses, pharmacists, managers and other administrative staff in the service.

The post holder will help to manage the Patient Tracking List, schedule appointments, process letters, validate pathways and provide high standard and patient focused service to patients and staff.

Main duties of the job

The post holder will be responsible for co-ordinating patient pathways in Gastroenterology and Hepatology. The post holder will be required to schedule appointments, process letters to patients and GPs, validate/ track patient pathways to ensure national targets are met, and work with the wider multi-disciplinary team to support the delivery of outstanding patient care.

We are looking for someone with good administrative experience within the NHS, particularly within an outpatient and ward environment, who is enthusiastic and willing to learn. You will need to have excellent communication skills and be able to demonstrate that you can multitask and work unsupervised. You will need to liaise with patients of all ages, clinicians at all levels and managers within the Trust and at external organisations. Time management skills are also essential as you will need to balance the demands of a very busy workload.

Working for our organisation

With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.

Their main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.