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Job summary

Main area
General Surgery, Audiology, Density, Maxfax
Grade
Band 8d
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
200-NN-7290589-A&C-Z
Employer
St George's University Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Georges Hospital
Town
London
Salary
£99,808 - £113,803 p.a. pro rata inclusive of HCAS (Inner)
Salary period
Yearly
Closing
12/09/2025 23:59

Employer heading

St George's University Hospitals NHS Foundation Trust logo

General Manager for Surgical Services

Band 8d

Job overview

The General Manager is responsible with the Clinical Director and Head of Nursing for the effective strategic and operational management of a defined set of Directorates, ensuring the delivery of high-quality patient services within the resources available. The post-holder is responsible for the management of all non-clinical staff in the Directorates, ensuring staff are managed in line with the Trust’s employment policies. 

 

Main duties of the job

The General Manager will provide leadership and direction to the services in the Directorates, taking the lead with the Clinical Director for developing the strategy for the Directorates in line with the Trust’s overall strategy and transformation programme.

This will include playing a key role in identifying opportunities for clinical innovation and modernisation, the delivery of all operational performance targets, waiting list and financial management, bed utilisation and management.

 The General Manager is responsible through clinical teams for continually improving the quality of services to patients, and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources.

The post-holder will be a leading change agent in the Trust’s transformation programme and will be responsible for securing the commitment of all staff in the Directorates to organisational change and continuous improvement.

 

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). 

 After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Person specification

Qualifications

Essential criteria
  • Degree or equivalent professional qualification
  • Post graduate management qualification or equivalent knowledge gained through experience
  • Master’s Degree or equivalent years of experience

Experience

Essential criteria
  • Senior management experience (band 8c or above) in the NHS (or related employer/ sector), which must include experience of directly managing staff and non-pay budgets at a middle management level
  • Experience of providing services to a high quality with restricted resources
  • Experience and evidence of achieving significant cost reduction at a service and Directorate level
  • Managing a range of staff groups, with evidence of delivering reduced sickness absence levels and improved appraisals rates, etc

skills

Essential criteria
  • Able to make and take sometimes difficult decisions after analysis of options and implications
  • Able to provide strategic direction and leadership within the Directorates without adopting a dictatorial style
  • Able to use Microsoft Word & IT Literate to produce reports

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonNo smoking policyAge positiveArmed Forces Covenant Gold AwardDisability confident employerStep into healthDisability Advice Line

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kim Jordan
Job title
SNCT divisional PA
Email address
[email protected]
Telephone number
020 8725 2551

If you have problems applying, contact

Address
07553088512
Telephone
07553088512
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