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Job summary

Main area
MH Nursing
Grade
NHS AfC: Band 8c
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
260-TP-632-A
Employer
Tavistock and Portman NHS Foundation Trust
Employer type
NHS
Site
Tavistock and Portman MH NHS Foundation Trust
Town
London
Salary
£78,163 - £88,884 Per annum including HCAS
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Tavistock and Portman NHS Foundation Trust logo

Associate Director of Nursing & Patient Experience

NHS AfC: Band 8c

It is a condition of this employment that you must live in and remain a resident of the United Kingdom during your employment with the Tavistock and Portman NHS Foundation Trust.

 

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support  staff to get  COVID-19 vaccine and a booster dose as and when they are eligible. 


Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of The Tavistock and Portman NHS Foundation Trust

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The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health

We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.

As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

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Job overview

JOB TITLE: Associate Director of Nursing and Patient Experience

GRADE: 8C

HOURS: 37.5 hours per week 

DURATION: Permanent

LOCATION: Tavistock Centre, North West London

RESPONSIBLE TO: Chief Nursing Officer

ACCOUNTABLE TO:  Chief Nursing Officer

Overview and main duties of the post

Reporting to the Trust Chief Nursing Officer, the Associate Director of Nursing and Patient Experience is responsible for ensuring and improving the delivery of high quality, safe, evidence based patient care through professional leadership of nursing and through the operational leadership of safeguarding, physical health care and oversight of patient experience.  their remit.

The post holder will provide operational leadership of the Trust safeguarding function working closely with the named professionals and service line leadership. They will also operationally responsible for the Trust’s work in physical health care. They will lead on the  delivery of the the Trust strategy for patient family and public involvement and to ensure that patient voice and experience are incorporated and influence all levels of work across the organisation. This will include managing the Complaints team and operationalising a new complaints process in the Trust.

The Associate Director of Nursing will be the deputy to the Chief Nursing Officer across the nursing, safeguarding and patient experience elements of the portfolio. 

Main duties of the job

 

  • To lead the development of and promote the Trust’s mission, values, aims and objectives and by championing the values and principles in the NHS constitution.
  • Develop, implement and review the Patient and Public Involvement Strategy.
  • To formulate long-term strategic plans for PPI impact across the whole organisation and integrated care system for health improvement programmes
  • Lead on the equality, diversity and inclusion agenda for nursing to ensure to deliver the Trust objectives to delivering equitable care for patients and staff from all protected characteristics.
  • To develop and review relevant policies within the CNO portfolio.
  • Work with the Chief Nursing Officer and other key Directors and Associate Directors and staff including colleagues in partner organisations to contribute to the achievement of NHS and Trust objectives by providing specialised advice which contributes to the treatment, diagnosis etc. of patients/clients as well as quality assurance, regulation and inspections.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the Team Manager / Service Manager.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

 

Working for our organisation

For 100 years, the Tavistock and Portman clinics have embodied a distinctive way of thinking about and understanding mental distress, mental health and emotional wellbeing. 

Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people’s livesOur mission is to work in partnership with people, families and communities to provide high-quality specialist mental healthcare, alleviate emotional distress and pioneer innovative education and research

The Tavistock and Portman is caring, compassionate and committed to co-creating the care and training we offer. We are passionate about the quality of our work and committed to openness, the use of evidence and the application of improvement science. We value all our staff, are concerned for their wellbeing, and seek to foster leadership, innovation and excellence in our workforce. We embrace diversity in our workforce and work to make our services and training as accessible as possible. We have made a firm commitment to being an anti-racist, anti-homophobic and anti transphobic organisation. We work with others, in the UK and internationally, who share our values and can enable us to achieve our mission.

 

Detailed job description and main responsibilities

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Person specification

Qualifications

Essential criteria
  • NMC Registered Nurse (1st level registration)
  • Higher professional or management degree masters level or equivalent experience
  • Evidence of continuous professional development
Desirable criteria
  • Leadership development training/qualification

Experience

Essential criteria
  • Extensive experience in a relevant lead nurse management role
  • Broad and balanced career history across a variety of clinical and managerial functions with a track record of demonstrable and significant achievement
  • To demonstrate a vision for nursing and secure the active commitment of multi-disciplinary staff in working towards achieving this
  • Significant proven experience in developing/delivering quality targets and other key performance measures
  • Manage and deliver strategic developments and demonstrate management experience within an operational environment, including clinical service provision, change management, finance, workforce and service improvements
  • Proven performance management of services and delivery of targets within agreed timescales
  • Proven ability to manage and deliver complex and changing workload, which will include the need to identify and resolve conflicting priorities within tight timescales.
  • Experience of working with a diverse range of stakeholders, including external partners and a successful track record of influence and engagement.
  • Ability to develop networks and partnerships as required
  • Ability to demonstrate possession of excellent interpersonal skills, with the ability to use them to motivate and develop staff
Desirable criteria
  • Understanding of the national health agenda as it relates to the specific speciality.
  • Experience of working and delivering Trustwide professional nursing objectives.
  • Understanding of the local health economy

Skills

Essential criteria
  • Evidence of first class interpersonal skills with the ability to utilise them effectively within a co-operative multi-disciplinary team based working environment
  • Well-developed leadership and influencing skills, able to successfully foster and manage relationships between teams
  • Highly developed presentation skills Patient and staff focussed
  • Political and self-awareness
  • Planning and organisational skills
  • Judgement and analytical skills
  • Passionate and self-motivated
  • IT literate Commitment to self-development with an interest in coaching others to improve performance
  • Commitment to promoting equality and diversity in the workplace and in service delivery and development

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Scott
Job title
Chief Nursing Officer
Email address
[email protected]
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