Job summary
- Main area
- Cardiology
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 7 months (Career break cover from 30/06/25 to 30/01/26)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 309-UCLH-6213-A
- Employer
- University College London Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- University College London Hospital
- Town
- London
- Salary
- £30,039 - £31,088 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading
Administration Assistant
NHS AfC: Band 3
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Job overview
We are seeking a motivated and enthusiastic person with a keen eye for detail to join our busy Cardiology administration team. You will be responsible for reception duties at The Hatter Cardiovascular Institute alongside managing the cardio-vascular rehab administration tasks.
This post is a fixed term from 30/06/2025 to 30/01/2026
The postholder should be proactive and have excellent communication, good IT skills, and prioritise workloads for themselves and others to accommodate changing demands within the team and service.
Main duties of the job
They will have key working relationships with all members of the administrative and clinical teams including nursing and medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers.
Previous experience of working in the NHS is desirable, however experience of working in an office environment is an essential requirement for this role.
This is a great opportunity for individuals looking to start a career in administration in the NHS or for those looking for a different challenge already working in the NHS. You will be well supported in the work environment by an experienced and friendly team.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites
· University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
· National Hospital for Neurology and Neurosurgery
· Royal National ENT and Eastman Dental Hospitals
· University College Hospital Grafton Way Building
· Royal London Hospital for Integrated Medicine
· University College Hospital Macmillan Cancer Centre
· The Hospital for Tropical Diseases
· University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
Person specification
Knowledge and Qualifications
Essential criteria
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable criteria
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential criteria
- Experience of working in a non -routine environment, with demonstrable evidence of being able to respond to queries and deal with unpredictable situations as they arise (acquired through experience and/or training to Vocational level 3 or equivalent).
- Experience of working in an administrative environment, with knowledge of a comprehensive range of administrative procedures.
Desirable criteria
- Previous NHS experience, or experience of working in a healthcare setting.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jen English
- Job title
- AGM
- Email address
- [email protected]
- Telephone number
- 07976851100
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