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Job summary

Main area
Dermatology
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-7468-A
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
University College London Hospital
Town
London
Salary
£37,259 - £45,356 Per Annum Inclusive of HCAS
Salary period
Yearly
Closing
26/02/2026 23:59
University College London Hospitals NHS Foundation Trust logo

MDT Coordinator & Team Leader

NHS AfC: Band 5

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

The Medical Specialties Division is seeking a full time MDT Coordinator and Team Leader to join the administrative team supporting Dermatology. The postholder will work with a high level of independence, ensuring deadlines are met and taking a proactive approach to managing patient pathways, optimising the Trust’s resources, and meeting NHS waiting time standards.

Main duties of the job

They will oversee the weekly Dermatology MDT meeting, maintain and update patient pathways, and track patients through to treatment. The role involves close working relationships with administrative and clinical colleagues, including medical staff, allied health professionals, and support workers. The postholder will also act as the first point of contact—by phone and email—for patients, relatives, GPs, and external hospital teams.
 
They will be responsible for escalating issues to the Service Manager, troubleshooting problems, and contributing to proactive solutions to routine challenges. The role requires the ability to manage a busy and varied workload, along with excellent written and verbal communication skills and strong interpersonal abilities

 

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 
We provide first-class acute and specialist services across eight sites: 
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 
• National Hospital for Neurology and Neurosurgery 
• Royal National ENT and Eastman Dental Hospitals 
• University College Hospital Grafton Way Building 
• Royal London Hospital for Integrated Medicine 
• University College Hospital Macmillan Cancer Centre 
• The Hospital for Tropical Diseases 
• University College Hospital at Westmoreland Street 
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff* 

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. 

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.  

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge & Qualifications

Essential criteria
  • Degree or equivalent experience or equivalent training and experience of administrative procedures
  • Experience of range of computerised software
Desirable criteria
  • NVQ Level 4 in Healthcare, Customer Care of Business Admin or equivalent
  • Understanding of medical terminology

Experience

Essential criteria
  • Demonstrable level of administrative experience at a high level of competence acquired through both training and experience
  • Demonstrable experience of working in an office environment
  • Previous NHS or healthcare experience

Communication

Essential criteria
  • Able to communicate complex, sensitive or contentious information accurately and effectively with patients and at all levels of the organisation, verbally and in writing
  • Able to deal professionally and sensitively with patients, carers, and public face to face and on the phone
  • Able to support and reassure patients/carers in distress
  • Able to persuade, motivate, negotiate to gain cooperation
  • Show tact, empathy and reassurance with contentious information
  • Understands importance of maintaining confidentiality

Personal And People Development

Essential criteria
  • Works on own initiative, is managed rather than supervised.

Service Improvement

Essential criteria
  • Able to supervise and deliver administrative and clerical duties appropriate to the work area

Equality and Diversity

Essential criteria
  • Experience of customer service in a multicultural environment
  • Knowledge and understanding of the importance of equal opportunities
  • Demonstrates understanding of importance of maintaining privacy and dignity

Information processing, Collection & Analysis

Essential criteria
  • Demonstrate use of IT packages including Microsoft Word, Outlook, Excel and PowerPoint
Desirable criteria
  • Demonstrate standard keyboard skills.

Specific requirements

Desirable criteria
  • Knowledge of National Cancer Audit, COSD and Cancer Waiting Times
London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Cagla Timur
Job title
Assistant General Manager
Email address
[email protected]

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