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Job summary

Main area
Electronic Health Record
Grade
NHS AfC: Band 5
Contract
Fixed term: 9 months (to match duration of RNOH Connect Programme)
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-6058-A
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
University College London Hospitals
Town
London
Salary
£35,964 - £43,780 per annum inclusive of HCAS
Salary period
Yearly
Closing
25/06/2025 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

EHR Credential Trainer

NHS AfC: Band 5

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system. We are looking for a skilled, experienced and enthusiastic trainers to join our innovative Epic Training & Adoption team.

UCLH will be working with RNOH to implement an extension of Epic. It is expected that Epic will be rolled out at RNOH in November 2025. The UCLH Epic Training & Adoption Team will be delivering the training as part of this implementation and we are advertising for six fixed term credential trainers for 9 months to support with this exciting programme of work. We welcome applications and will consider secondments for these roles.  

We are looking for a friendly, enthusiastic team members who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.

Interviews will take place w/c 28th April with an aim to start in the team on the 30th June 2025

 

Main duties of the job

As a Credential trainer, you will deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is therefore required, with clinical experience desirable.

You will assist on the design and delivery of allocated Epic training courses; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic super-user community.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

Come and be a part of the best NHS trust in England to work for, according to our staff* 

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.  

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.  

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. 

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Person specification

Knowledge and Qualifications

Essential criteria
  • General education to degree level, equivalent professional qualification or equivalent experience
  • Excellent operational knowledge of specific clinical areas including relevant operational policies and procedures
  • Have been assessed at, or be willing to work towards, the standard of training delivery expected of an EPIC Credentialed Trainer
  • Ability to understand the requirements of a work effectively within a demanding project and programme environment
Desirable criteria
  • A trained clinical professional by background

Experience

Essential criteria
  • Experience in designing and delivering clinical systems training
  • Previous NHS or Healthcare experience
  • Previous experience of working within a complex, change-driven environment

Skills and Abilities

Essential criteria
  • Resilient approach and flexible attitude to work
  • Sound organisational skills; ability to prioritise demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nick Sadler
Job title
Senior Principal Trainer
Email address
[email protected]
Additional information

For queries please contact our Senior Principal Trainers:

Nick Sadler: [email protected]

James Carey: [email protected]

Sian Hodgson: [email protected]

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