Job overview

We have an exciting Band 4 Assistant Workforce Systems & Intelligence Analyst post available within the Workforce Intelligence Team to provide a clear and concise Workforce reporting function. The post holder will be responsible for generating, preparing and distributing Workforce reports to key stakeholders across the Trust.

In addition, the post holder will provide support to managers and employees over the phone, face-to-face and by email with queries in relation to ESR (the electronic staff record system used by NHS organizations as their HR and payroll system) and other Workforce Systems including Smartcards and the Registration Authority. 

Our ideal candidate will possess excellent analytical skills expected to deliver key results such as 
-    Providing accurate and reliable Workforce Information reporting.
-    Ensure Workforce Information Datawarehouse data feeds are up to date and continue to provide accurate data for workforce reports and automations
-    Improve use of establishment control system, and maintain alignment of Workforce and Finance systems
-    Manage the data quality held within Workforce Systems especially with regards to Professional Registrations.

The ideal post holder will also enjoy working with IT systems and have good customer service skills. You will be someone who is curious about processes and understanding IT systems. 

Main duties of the job

1.    To be responsible for running, checking and sending out standard workforce reports to stakeholders across the Trust (This responsibility will change as Power BI reports launch and processes are automated. There will still be a responsibility for running standards reports to a schedule, and ensuring that Trust reports continue to accurately reflect the true position)

2.    To support the Establishment Control process, including liaising with managers, finance and recruitment to ensure the ESR establishment is maintained and is in line with financial planning

3.    To maintain the documentation for the Workforce Intelligence Team with regards to definitions, processes and reporting schedules

4.    Managing Workforce Intelligence Team queries inbox, triaging and responding to queries received, including information for Freedom of Information Requests, these will have been triaged by WFIM / WFIBP.

5.    Data Quality- responsibility for maintaining Trust WoVEn report and Professional Registrations on ESR. 

6.    To operate as an Registration Authority Agent; producing smart cards for employees and temporary staff; assigning relevant smart card access; troubleshooting; supporting training activities

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

·       University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

·       National Hospital for Neurology and Neurosurgery 

·       Royal National ENT and Eastman Dental Hospitals 

·       University College Hospital Grafton Way Building 

·       Royal London Hospital for Integrated Medicine 

·       University College Hospital Macmillan Cancer Centre 

·       The Hospital for Tropical Diseases 

·       University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.