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Job summary

Main area
Infectious Diseases
Grade
NHS AfC: Band 5
Contract
Fixed term: 11 months (maternity cover to 28-08-2026)
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-6770
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
UCLH
Town
London
Salary
£37,259 - £45,356 per annum inclusive HCAS
Salary period
Yearly
Closing
14/09/2025 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

Divisional Personal Assistant

NHS AfC: Band 5

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Job overview

This is to advertise an 11 month fixed term position to cover the current postholder’s maternity leave.

This role provides a high level of personal administrative support to our senior management team, as well as providing support for individual pieces of work and projects for other members of the division, including the consultant body and senior nursing team. As well as the PA aspect of the role, it’s very much a Team Support role.

A large part of the role is relationship building, both with your colleagues and with staff working in other areas of the Trust. You will be expected to work with other Divisional PA’s in the board to help build a strong supportive group of professionals that help and support each other.

Please note that due to the nature of the role, the majority of the postholder’s time will need to be spent onsite. We do offer flexible working options however.

Main duties of the job

You will work alongside our management team, doctors and nurses to support them in the organisational tasks that the division requires. You will also be required to have a level of knowledge to explain and guide these colleagues through the different systems we use at the Trust.

We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice a number of different administrative and system functions, and to offer feedback and suggestions to improve the service. 

You will be responsible for organising several meetings, as well as distributing documentation and taking minutes for them.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.  

We are a small but complex department, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service and pre-travel clinic. 

We have spent many years building a tight-kinit, friendly, welcoming and warm environment to work in. As we are relatively small, everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service. 

We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this. 

Come and be a part of the best NHS trust in England to work for, according to our staff*  

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.  

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.   

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Person specification

Qualifications and Experience

Essential criteria
  • Previous Personal Assistant or clerical/admin experience working in a healthcare environment.

Skills and Abilities

Essential criteria
  • Skills in motivating and influencing others.
  • Ability to make sensible judgements involving facts/situations which may require analysis and interpretations.
  • Ability to deal with constantly changing workload and meet deadlines.

Personal and People Development

Essential criteria
  • Ability to adopt an objective view and be a good team player.

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria
  • Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leah Martin
Job title
Divisional PA
Email address
[email protected]
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