Job overview

An exciting opportunity has arisen to join UCLH’s Elizabeth Garrett Anderson (EGA) Wing, which provides comprehensive, high-quality care with the latest technology for women and their babies in the areas of maternity and neonatal care.

We are seeking a bright and enthusiastic individual to join our admin service to work on the maternity ward receptions.   This is a permanent, full-time role working 37.5 hours a week, with a requirement to work shifts, Nights, Weekends and Bank Holidays.

The successful applicants will be patient focused with excellent customer care skills and an eye for detail.  They will enjoy daily interactions with patients, visitors and multidisciplinary hospital staff.  

We are looking for candidates who are seeking an opportunity to enhance their skills and knowledge across the different areas to be covered.  The work will be interesting and varied, giving good grounding for career progression.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Main duties of the job

This role will be an integral part of the multidisciplinary team within our Maternity department. The post holder will be providing a high quality, comprehensive range of administrative duties and will be expected to deliver an excellent patient and user experience.  The primary duty will be working on our Inpatient reception areas as a Receptionist which consists of Front of House, Maternity Triage, Labour Ward and Postnatal Ward receptions. 

The post holder will also be interacting with patients via telephone, email and in person in a friendly and professional manner, as well as performing all administrative tasks.    

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

·         University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

·         National Hospital for Neurology and Neurosurgery 

·         Royal National ENT and Eastman Dental Hospitals 

·         University College Hospital Grafton Way Building 

·         Royal London Hospital for Integrated Medicine 

·         University College Hospital Macmillan Cancer Centre 

·         The Hospital for Tropical Diseases 

·         University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.