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Job overview

As the Team Lead for the UCLH Clinical Scientific Computing IT Analysts you will have the satisfaction of applying your extensive IT knowledge and experience, your customer focus and your ability to lead and develop your staff.

You should already be an experienced IT Analyst working independently, providing excellent support to computing service users.  You should preferably have extensive experience in specialised Medical Device IT services within a hospital environment, however we also welcome applications from candidates with extensive IT experience and team leadership gained in more general IT environments. You will be able to demonstrate that you set high standards, are safety conscious, and always ensure services are provided to enhance and improve patient care. 

Main duties of the job

You will work closely with the Head and Deputy Head of Clinical Scientific Computing as well as Clinical Scientists and Technologists within Clinical Scientific Computing and other members of staff within Medical Physics. You will develop strong and productive working relationships with staff in UCLH Digital Healthcare Technology and their commercial partners.

The successful person will be required to:

• Lead and develop staff within the Analyst team
• Manage the prioritisation, delivery and quality of the services provided by the team.
• Manage the performance and productivity of the team
• Provide second line support to end users.
• Setup and provide second line support of medical device connectivity
• Provide second line support of servers and file share management
• Provide System Management and second line support for specific clinical applications in BAU.
• Provide project management of systems upgrade and implementation projects

You will ensure that all work performed conforms to the department’s quality system with all support requests recorded within the section’s ticket management system.  You will ensure that your team follows good practice in record keeping and communicates effectively with customers.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.     

We provide first-class acute and specialist services across eight sites:     

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)   
• National Hospital for Neurology and Neurosurgery  
• Royal National ENT and Eastman Dental Hospitals  
• University College Hospital Grafton Way Building  
• Royal London Hospital for Integrated Medicine   
• University College Hospital Macmillan Cancer Centre   
• The Hospital for Tropical Diseases  
• University College Hospital at Westmoreland Street  

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.    

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.