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Job summary

Main area
Occupational Therapy
Grade
NHS AfC: Band 4
Contract
Fixed term: 12 months (due to limited Transformation and Sustainability funding)
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-6939
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
University College Hospital
Town
London
Salary
£33,094 - £36,195 per annum inclusive of HCAS
Salary period
Yearly
Closing
26/10/2025 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

Prehab Support Worker

NHS AfC: Band 4

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Job overview

This is an exciting opportunity for an enthusiastic and motivated individual to join the UCLH Prehabilitation team. Our Prehab service started in 2021 and is run by a close team who are passionate about improving patients’ fitness for surgery. We now receive about 400-500 referrals per year. Our data shows that all patients have benefited from an improvement in fitness, fatigue and quality of life following completion of the prehab programme, optimising them for their surgery. 

Due to the success of the service we have been awarded a Sustainability and Transformation Grant to recruit an additional Prehab Support Worker for 12-months to expand our service. 

We are looking for an excellent team player who has experience leading exercise classes and providing one-to-one exercise training to join our team and help grow the service. The current team consists of Doctors, Physiotherapists, Dieticians and admin support. Patients can also be referred for pain management, psychology and smoking cessation as required.

The post holder will be responsible for providing virtual exercise classes, one-to-one exercise sessions, basic nutritional advice and some follow up phone calls. This role is ideal for someone who feels passionately about exercise, nutrition, wellbeing and patient experience. There is some flexibility in the hours and ability to work from home, once established in the role. 

Main duties of the job

•    Implementation and progression of treatment plans delegated by qualified staff.
•    Running of virtual group exercise classes.
•    Complete follow up telephone calls with patients on the prehab pathway
•    Completion of outcome measures 
•    Review patient goals and progress as appropriate.
•    Explore potential barriers to engagement and escalate as appropriate to wider team
•    Reinforce the physiotherapist's advice and patient education.  
•    Documentation of all patient contact in electronic health records system in accordance with the Trust and professional guidelines.
•    Admin tasks to support the running of the service
•    Data collection for service improvement and research
•    To complete accurate nutritional screening with patients. 
•    To gather nutritional information from patients.
•    To assess tolerance of ONS prescribed by the dietitian.
•    To help dietitian to develop and deliver group education to patients.
•    To provide basic nutritional advice to patients with support and supervision from dietitian

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.  

Come and be a part of the best NHS trust in England to work for, according to our staff*  

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.  

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.   

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Person specification

Knowledge & Qualifications

Essential criteria
  • Broad general education
Desirable criteria
  • Personal training qualification level 4 or equivalent

Experience

Essential criteria
  • Working with the people
  • Working in a team
  • Delivering exercise classes and programmes, ideally to people with underlying medical conditions
Desirable criteria
  • Working with patients in an outpatient clinic setting
  • Working virtually

Communication

Essential criteria
  • Fluency in written and spoken English

Personal Qualities and Skills

Essential criteria
  • Good computer literacy and keyboard skills
  • Excellent team working and communication skills
Desirable criteria
  • An interest in Nutrition

Assessment & treatment planning

Essential criteria
  • Confident in communicating with a variety of patients both in a 1:1 setting and in a group environment
  • Confident in designing and implementing 1:1 exercise programmes based on patient needs and abilities

OTHER

Essential criteria
  • Able to participate in 7-day services.

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Lipman
Job title
Clinical Lead Physio - Surgery
Email address
[email protected]
Additional information

or 

Olivia Chapman
Team Lead Physio - Surgery
[email protected]

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