Job summary
- Main area
- Pathology
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 309-UCLH-6357
- Employer
- University College London Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- University College London Hospital
- Town
- London
- Salary
- £44,806 - £53,134 Per Annum Inclusive of HCAS
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
Employer heading
Pathology Service Manager
NHS AfC: Band 6
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Job overview
An exciting opportunity has arisen in the Pathology Division at University College London Hospital NHS Foundation Trust for a Pathology Service Manager
We are seeking an enthusiastic and bright individual to work in a busy, multi-disciplinary team to support the Pathology division in service delivery. You will work collaboratively to provide full administrative and patient coordination services within Pathology.
The service manager will possess excellent communication skills and have the ability to work on their own as well as part of a team. Experience of working in a busy NHS environment and/or laboratory environment would be an added advantage
Main duties of the job
The Pathology Service Manager will be responsible for ensuring that services are efficiently and effectively run within the Pathology Division. This will be achieved through excellent human resource, financial and performance management, and leadership of change management to achieve improvement in process and patient outcomes.
The Pathology Service Manager role will be required to work closely with other members of the Pathology management team, administrative and other clinical teams, including managers, administrators, nursing and medical staff, allied health professionals and support workers as well as liaise with a range of staff internally within the Trust and externally with
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Knowledge & Qualifications
Essential criteria
- Degree and/or an appropriate professional qualification or equivalent.
- Masters level qualification or equivalent specialist knowledge acquired by experience
Experience
Essential criteria
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience analysing and interpreting performance data
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Desirable criteria
- Experience of working in a busy pathology/ laboratory setting
Skills and Abilities
Essential criteria
- Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills including Microsoft Office packages
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements, including:
Essential criteria
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Michael Singlehurst
- Job title
- Assistant General Manager
- Email address
- [email protected]
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