Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 309-UCLH-6598
- Employer
- University College London Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- UCLH
- Town
- London
- Salary
- £33,094 - £36,195 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 29/07/2025 23:59
Employer heading
Senior Research Pharmacy Administrator
NHS AfC: Band 4
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Job overview
UCLH is committed to delivering top-quality patient care, excellent education, and world class research. Our Trust values are Safety, Kindness, Improving and Teamwork.
As a research pharmacy Administrator, you will be assisting our pharmacy clinical trials team deliver world class research by maintaining the storage and receipt of clinical trials medicines across the Trust. You will assist the Lead Research Technicians and our production colleagues to provide a high-quality dispensary service giving access to new and ground-breaking treatments to patients via study protocols. Together we undertake ground-breaking research across several specialities including cancer, neurology, stroke, rheumatology, and early phase medicine with approximately 400 trials currently open to recruitment involving investigational medicines, known as IMPs.
The Trust has ample opportunities available for career aspirations and in the PCTU we have an education and training lead who will ensure you are on the correct path for your career.
This vacancy would suit a newly qualified graduate or someone with experience in a community healthcare setting who is looking for a team that can provide a high level of mentoring and support on an on-going basis.
Come and join our team if you are looking for a job where you can make a difference to patient care whilst learning about research delivery and digital health.
Working at the Trust will give you 27 days annual leave at the start plus Bank Holidays.
Main duties of the job
Main roles & responsible are
• Manage two main email inboxes, Seniors (new setups & amendments) & Invoicing (CT income) and distributing to the correct member of the CT team
• Sending out the new setups for reviews to CT pharmacist (these reviews have KPIs of 10 days)
• Sending out amendments for review to the multidisciplinary pharmacy team (to ensure we implement with 35 days)
• Sending out the approval emails for clinical trial amendments
• Over the past 12 months they have chased unpaid invoices
• Support each month with the monthly invoicing for clinical trial activity – supporting information for the invoiced amounts
• Answering sponsor queries on invoices generated by the team and resolving them or distributing to the correct member of the CT team
• The initiation of the set-up of a clinical trial on CTMS and creation of the e-file for the new study
• Updating of data on Q-Pulse for the setup of new studies – to ensure accurate data on set up KPIs
• General admin – minute taking, room booking, meeting reminders etc
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
-
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
-
National Hospital for Neurology and Neurosurgery
-
Royal National ENT and Eastman Dental Hospitals
-
University College Hospital Grafton Way Building
-
Royal London Hospital for Integrated Medicine
-
University College Hospital Macmillan Cancer Centre
-
The Hospital for Tropical Diseases
-
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Knowledge and Qualifications
Essential criteria
- Educated to Diploma level or equivalent.
- Extensive knowledge of Microsoft Office
- Extensive knowledge of developing and managing databases
Desirable criteria
- Demonstrates a working knowledge of clinical trials, Good Clinical Practice and how these impacts on pharmacy practice.
Experience
Essential criteria
- Extensive administration experience
Desirable criteria
- Experience of working in a hospital /NHS/social care environment
Values
Essential criteria
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving.
Communication
Essential criteria
- Demonstrate good written, verbal and listening communication skills.
- Ability to work within a team.
- Ability to work on own and answer queries from customers.
- Effective customer service skills e.g., Telephone technique, message taking.
- Demonstrated ability to follow written and verbal instruction understanding the importance of following SOPs.
Personal and People Development
Essential criteria
- Willing to produce a Personal Development Plan with Manager and work towards target each year
Ensure the risk of infection to self, colleagues, patients, relatives, and visitors is minimised by:
Essential criteria
- Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
- Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
- Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
- Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.
Specific Requirements
Essential criteria
- Ability to multi-task
- Excellent attention to detail.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kate Richards
- Job title
- Principal Pharmacy Technician
- Email address
- [email protected]
- Additional information
OR
Temi Olusi
Lead Research Pharmacy Technician
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