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Job summary

Main area
Surgical Specialties
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
309-UCLH-7694
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
University College Hospital at Westmoreland Street
Town
London
Salary
£58,133 - £65,261 Per annum inclusive of HCAS
Salary period
Yearly
Closing
22/04/2026 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

Assistant General Manager – Benign Urology

NHS AfC: Band 7

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Job overview

 
 
An exciting opportunity has arisen in the Surgical Specialties Division at University College London Hospital NHS Foundation Trust, for a talented Assistant General Manager to manage our benign urology service.
 
 We are looking for a dynamic leader, who is passionate about quality, patient-centred care, and our people. You will work closely with the wider MDT to support the operational running of the department while also driving improvement across the clinical services.
 
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Main duties of the job

The Assistant General Manager in Uro-Oncology is an exciting role, providing key operational leadership across 6 different sub-specialities (Female, Functional and Adolescent Urology, Reconstructive Urology, Stones and Endoluminal Urology, Andrology and General Urology.)
 
The role is pivotal to the successful delivery of excellent urology care for patients and manages the benign urology administrative team. The admin team support a busy outpatient service, as well as management of inpatient pathways and admissions at WMS and UCH. 
 
The benign service is highly specialist, receiving referrals from across the UK and beyond.  The successful candidate will be expected to drive forward performance improvement in Urology, implementing new transformation initiatives whilst maintaining a strong handle on key performance metrics. They will identify opportunities for improvement and growth, and contribute towards business planning and strategy for the service.
 
The ideal candidate will have excellent communication skills, a commitment to improving services, and a passion for patient-centred care. This would be an ideal
opportunity for anyone looking to broaden their operational leadership experience in a busy and specialist service.  

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.     
 
We provide first-class acute and specialist services across eight sites:     
 
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)   
National Hospital for Neurology and Neurosurgery  
Royal National ENT and Eastman Dental Hospitals  
University College Hospital Grafton Way Building  
Royal London Hospital for Integrated Medicine   
University College Hospital Macmillan Cancer Centre   
The Hospital for Tropical Diseases  
University College Hospital at Westmoreland Street  
 
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.    
 
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

 

Come and be a part of the best NHS trust in England to work for, according to our staff* 

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. 

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. 

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

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Person specification

Knowledge and Qualifications

Essential criteria
  • Degree and/or an appropriate professional qualification or equivalent knowledge acquired by experience
Desirable criteria
  • Masters level qualification or equivalent specialist knowledge acquired by experience

Experience

Essential criteria
  • Previous managerial experience in a large and complex organisation preferably within the NHS
  • Proven experience analysing and interpreting performance data
  • Proven experience in service improvement and development
  • Proven experience in effective management of budget and effective leadership of staff.
  • Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans.
  • A proven record of success in managing change while also developing and maintaining high standards of quality.
  • Experience of working unsupervised without close management

Skills and Abilities

Essential criteria
  • Quality focussed with an innovative approach and the ability to solve complex problems
  • Excellent IT skills including Microsoft Office packages
  • Evidence of political awareness and sensitivity to the high profile of the Trust

Values

Essential criteria
  • Demonstrable ability to meet Trust Values of safety, kindness, teamwork and improving

Communication

Essential criteria
  • Excellent communication skills, including the ability to liaise, negotiate and influence effectively at Divisional management and all senior levels.
  • The ability to both work co-operatively with other management teams of the Trust and to develop effective working relationships within the Division

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria
  • Demonstrable understanding of the Equality, Diversity, and Inclusion
  • Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential criteria
  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Personal and People Development

Essential criteria
  • A strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
  • An understanding and experience of staff and organisational development

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name
[email protected]
Job title
General Manager for Benign Urology and WMS OPD
Email address
[email protected]

If you have problems applying, contact

Address
UCLH Team
Telephone
+442037582060
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