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Job summary

Main area
Adult Community Services
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
220-WHT-3464
Employer
Whittington Health NHS Trust
Employer type
NHS
Site
Continuing Healthcare
Town
London
Salary
£72,921 - £83,362 Per Annum Including HCAS
Salary period
Yearly
Closing
03/11/2025 23:59

Employer heading

Whittington Health NHS Trust logo

CHC Service Manager

NHS AfC: Band 8b

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

 


 

Job overview

CHC Service Manager - Band 8b

This is an exciting opportunity in Whittington Health Adult Community Services, who are rated by CQC as Outstanding in 2020. We are looking for a candidate who will bring an enthusiasm and commitment to improving patient care across Islington/Haringey and an inclusive leadership style in line with our Trust values.

The successful leader will be responsible for bringing together our Continuing Healthcare Team who work proactively to support the commissioning of care for patients with complex needs who may require assessment and treatment outside of mainstream services. 

The post holder would be providing clinical leadership and operational management to the team, ensuring that all interventions are in line with best clinical practice, and that standards are completed within established timescales.  

Main duties of the job

  • The post holder will be strategically, operationally and financially accountable to the  Director of Operations for the development and delivery of the NHS Continuing Healthcare agenda through ensuring that the NHS Continuing Healthcare and Funded Nursing Care processes for the different care groups  are managed and met.  
  • To ensure the development, provision and maintenance of high-quality services commensurate with the mission and aims of Whittington Health.
  • To contribute fully to the senior management team with additional specific service management and professional responsibility within the ACS ICSU
  • To be accountable for the delivery of the Continuing Healthcare service. This will include ensuring clinical standards of practice, advising or leading on recruitment and retention of staff in the team, and giving professional advice to other service managers.
  • Ensuring compliance with all legal, regulatory and best practice guidelines – risks are proactively managed and issues identified, investigated and resolved.  Conduct care audits – monitor standards of the care packages being commissioned and take corrective action where appropriate.
  • To provide specialist training, support and education to other health professionals in CHC, FNC,PHB and within the post holders area of specialism. 
  • To coordinate and ensure the delivery of ongoing training for all staff members under your management and or supervision and to ensure equity and opportunity of access to training

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff.  We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.  The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

For more information, please access the following link: https://www.whittington.nhs.uk/ 

Detailed job description and main responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Person specification

Education / Qualifications

Essential criteria
  • Registered Nurse Level 1
  • Evidence of continuous professional clinical development
  • Educated to degree or masters or equivalent experience at senior level

Skills & Abilities

Essential criteria
  • Financial: Good understanding of budget involved in budget setting and working knowledge of financial processes
  • Understanding of appeals and retrospective cases
  • Able to lead team in scrutinizing their work when brought to panel for ratification
  • Abel to advise and direct nurses in writing up reports to reflect their findings using DSTs and 4 key indicators
Desirable criteria
  • Working knowledge of needs portrayal documents

Knowledge & Experience

Essential criteria
  • Relevant experience working in an organisation providing health, social, public or related services
  • Experience in collabo rating with a varied group of stake holders
  • Experience of commissioning healthcare or related services

Personal Qualities

Essential criteria
  • Self motivated
  • Excellent communication skills & organisational skills
  • Excellent IT skills

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleDisability confident leaderInvestors in PeopleImproving working livesCare quality commission - GoodDisability confident committed

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Betty Njuguna
Job title
Associate Director of Nursing & Islington Lead
Email address
[email protected]
Telephone number
07442410967
Additional information

(No COLD calling)

If you have problems applying, contact

Address
WHT
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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