Job summary
- Main area
- CAMHS CTT Pathway Coordinator
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 12 months (4 days per week)
- Hours
- Part time - 30 hours per week (4 days per week)
- Job ref
- 220-WHT-3181
- Employer
- Whittington Health NHS Trust
- Employer type
- NHS
- Site
- Islington CAMHS , 3rd Floor, The Northern Health Centre
- Town
- London
- Salary
- £35,964 - £43,780 pro rata per annum inclusive of HCAs
- Salary period
- Yearly
- Closing
- 09/07/2025 23:59
Employer heading
CAMHS CTT Pathway Coordinator
NHS AfC: Band 5
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.
For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’
By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.
Job overview
This is an exciting opportunity to join our vibrant, caring and innovative Islington CAMHS Therapies Team (CTT). CTT is a multi-disciplinary team which addresses the needs of children and young people (CYP) with moderate to severe/complex mental health presentations, from both neurodiverse and neurotypical populations, and from a diverse range of cultures and communities. We offer a range of interventions informed by a number of therapeutic models, including systemic family therapy, CBT, child and adolescent psychodynamic psychotherapy therapy and psychiatry.
With the ongoing increase numbers of CYP who need our support, the referrals to our service have increased. We have also introduced a number of creative new ways of offering therapeutic support to CYP and need to make sure our expanding service has systems in place to manage the increased caseload and to evaluate the innovative changes we are making.
With this in mind, we are introducing a new role of Pathway Co-ordinator within the team. This role is a 1-year fixed term opportunity (or possible secondment) with the possibility of further extension into a permanent role.
We are keen to encourage applications from those who represent our local community and the population we are working with. Please do get in touch if we can support you with your application, or if you have any questions about whether the post can be flexible in a way that would enable you to take it on.
Main duties of the job
This post holder will be responsible for the management of the CTT waiting list and caseload with close liaison with the CTT team managers and the CTT team administrator. They will also support the allocation and throughput of cases, the use of feedback and outcomes tools, and the development of systems to ensure the appropriate implementation of CAMHS policies and procedures within the team. Alongside the CTT mangers, the post holder will be responsible for creating new systems to improve efficiency across the care pathways and manage data and reports summarising activity.
The post holder will hold direct line management responsibility for the Band 4 CTT administrator who supports the team with routine administrative tasks such as sending appointment letters, reports etc.. The post holder will also be responsible for providing administration support to the team as required.
The post holder should be a creative and clear thinker, with administrative experience, and with excellent skills with technology to help us to put in place effective systems to manage our large caseload and to monitor through put and the quality of the service we provide. The post holder should have the confidence to provide feedback to the existing administration team and mangers, and to suggest new ideas for improving them. As such, it would be helpful if the post holder had prior experience of developing and improving systems with a view to improving the efficiency of how we work.
Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Detailed job description and main responsibilities
A. Management of the CTT referrals, waiting lists, welcome calls and appointments
1. To work with the CTT administrator and managers to manage and process referrals to CTT, including amending systems for doing this to improve efficiency where appropriate.
2. To collaborate with Trust IT, informatics and Rio teams and the CAMHS Business support manager to facilitate the process of demand and capacity
3. To work with the CTT administrator and managers to manage and update the waiting list spreadsheet ensuring the data is accurate and up to date at all times.
4. To work with the CTT administrator, managers and Senior Clinicians to support those making Welcome Calls to CYP and families.
5. To work with the CTT administrator and managers to oversee and monitor the allocation of initial appointments and sending out appointment papers as necessary.
B. Management of systems and data
1. To work with CTT managers and administrator to review and develop a data management system to monitor throughput of therapeutic interventions provided in the team.
2. To ensure that an accurate and up-to-date patient record is maintained by updating RiO as necessary. Training will be provided.
3. To work with CTT managers and administers to work out a system to support setting up POD, adding appropriate outcome measures, ensure these are sent to clients, and that clinicians are completed as appropriate.
4. To support clinicians to record all direct and indirect activity on the RIO system so that the team’s activity levels are accurately represented in reports to senior management and commissioners.
5. To produce routine reports to team managers in conjunction with the service manager that enable routine monitoring of clinical work and strategic development.
C. Management of staff
1. To provide guidance and support to Band 4 team administrator
2. To promote the continual development of staff under their line management through training and conduct annual appraisals of those staff.
3. To monitor sickness and absence and time keeping of those staff under their line management.
4. To oversee the annual leave of staff under their management ensuring that workloads are covered as necessary
5. To take responsibility for dealing with any employment or disciplinary issues for those staff under their line management
D. Other administrative tasks
1. In collaboration with clinical staff, responding to waiting list or other queries via telephone or email.
2. To attend CTT Team meetings as appropriate.
3. To attend CTT managers meetings as appropriate to support the processing of referrals, management of the waiting list and allocation of cases.
4. To support the team with any other administrative tasks as required.
5. To support the CTT managers with staff recruitment
6. The post holder to provide administrative support as required in the absence of the Administration Manager and Senior Administrator
7. The Job description (JD) is an overview and not an exhaustive list, you maybe asked to take on tasks that sit outside the JD but with in the job grading competence.
Person specification
Qualifications
Essential criteria
- Qualifications
Desirable criteria
- Qualifications
Skills
Essential criteria
- Skills
Desirable criteria
- Skills
Experience
Essential criteria
- Experience
Desirable criteria
- Experience
Personal Qualities
Essential criteria
- Personal Qualities
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Nathalie Ferreira
- Job title
- CAMHS Administration Team Manager
- Email address
- [email protected]
- Telephone number
- 02033161824
If you have problems applying, contact
- Address
-
WHT
- Telephone
- If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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