Job overview

Are you the kind of person who loves helping others, thrives on variety, and enjoys being at the centre of a busy, people-focused environment? Do you have a knack for solving problems, staying organised, and making sure everyone feels supported and informed? If so, this could be the perfect role for you. 

At the National Institute for Health and Care Excellence (NICE), we’re proud to put people at the heart of everything we do. Our People Services Team is the first point of contact for colleagues across the organisation—and we’re looking for a warm, capable, and proactive People Hub Co-ordinator to be the welcoming face and voice of our team. 

This is a fantastic opportunity to play a key role in delivering excellent HR support, helping colleagues navigate everything from policies and training to wellbeing and workplace culture. You’ll be part of a team that’s passionate about fairness, inclusion, and continuous improvement—and you’ll help make NICE a truly great place to work. 

Interviews are anticipated to take place late August.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility 

Main duties of the job

In this key role, you’ll provide responsive, high-quality support across the full spectrum of People Services activity—from sickness absence and occupational health to learning and development, policy queries, and more. You will also:

• Respond to a wide range of People-related queries with clarity, care, and professionalism
• Provide admin support across HR functions, including updating intranet content and coordinating job evaluation panels
• Manage training logistics via ESR OLM and support in-person and virtual sessions
• Maintain accurate People records and systems for reporting and audit
• Support sickness absence processes and help identify trends and actions
• Collaborate with internal teams, trade unions, and external partners
• Promote a just, inclusive, and restorative culture in everything you do 

Working for our organisation

As part of the People team and wider Facilities, Improvement & People Directorate, we’ve achieved:  

• Elevated Engagement: We've soared to new heights, as the leading Directorate to become the top-performing team in the organisation! 
• Driven Real Change: By embedding a Restorative, Just, and Learning Culture, we've made a tangible impact that's already transforming our workplace. 
• Strengthened Union Partnerships: We've turned challenges into opportunities, fostering a spirit of collaboration and mutual respect. 
• Championed Inclusivity: Our commitment to diversity and representation has led to measurable improvements, making our team more inclusive than ever before.  

Join Our Team – What we can offer you:  

Supportive Team Culture: We believe in lifting each other up and encouraging open communication. Here, your voice truly matters!  

Flexible & Hybrid Work Environment: Enjoy working from home and in our modern offices in the centre of Manchester and Stratford, London.  

Professional Growth: Unlock opportunities for continuous learning and career advancement.  

Inclusive Workplace: Be part of a diverse and welcoming community where everyone feels valued.  

For further information on this exciting opportunity, reach out to Tess Robinson, our Head of Resourcing & Intelligence, at [email protected]. Tess is eager to discuss how you can be part of our dynamic team!