Job overview

Are you passionate about people, culture, and creating workplaces where everyone can thrive? Do you believe in the power of restorative practices, just learning, and values-driven leadership? If so, we’ve got the perfect opportunity for you!

As our People Relations and Culture Specialist, you’ll be at the heart of shaping a positive, inclusive, and values-driven culture at NICE. Reporting to the People Relations and Culture Team Lead, you’ll play a key role in delivering both strategic and hands-on support across employee relations, wellbeing, and organisational development.

You’ll act as a trusted advisor and coach—guiding managers through complex and sensitive people matters, championing our Just and Restorative Learning approach, and helping to embed fair, forward-thinking practices across the organisation. From collaborating with staff networks and trade unions to supporting culture change initiatives and EDI strategies, your work will directly impact the colleague experience and help NICE continue to be a brilliant place to work

Main duties of the job

In this varied and impactful role, you’ll contribute to shaping a positive people experience across NICE by delivering expert support and driving forward our cultural and organisational goals.

 What You’ll Be Doing:

• Providing expert advice on complex employee relations issues, change management, and organisational development.
• Embedding a culture of Just and Restorative Learning aligned with NICE values.
• Supporting wellbeing initiatives and local health and wellbeing plans.
• Collaborating with Staff Networks, Trade Unions, and Freedom to Speak Up Guardians.
• Designing and implementing toolkits and frameworks to build capability in people management.
• Analysing people data and case trends to inform decision-making and continuous improvement.
• Supporting the delivery of EDI strategies and contributing to culture change projects.
• Acting as a cultural ambassador, promoting psychological safety and inclusive leadership.

Working for our organisation

As part of the People team and wider Facilities, Improvement & People Directorate, we’ve achieved: 

• Elevated Engagement: We've soared to new heights, as the leading Directorate to become the top-performing team in the organisation! 
• Driven Real Change: By embedding a Restorative, Just, and Learning Culture, we've made a tangible impact that's already transforming our workplace. 
• Strengthened Union Partnerships: We've turned challenges into opportunities, fostering a spirit of collaboration and mutual respect. 
• Championed Inclusivity: Our commitment to diversity and representation has led to measurable improvements, making our team more inclusive than ever before. 

Join Our Team – What we can offer you: 

• Supportive Team Culture: We believe in lifting each other up and encouraging open communication. Here, your voice truly matters! 
• Flexible & Hybrid Work Environment: Enjoy working from home and in our modern offices in the centre of Manchester and Stratford, London. 
• Professional Growth: Unlock opportunities for continuous learning and career advancement. 
• Inclusive Workplace: Be part of a diverse and welcoming community where everyone feels valued. 

Want to Learn More? 
For further information on this exciting opportunity, reach out to Jools Steadman, our Head of People Relations and Culture, at [email protected]. Jools is eager to discuss how you can be part of our dynamic team!