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Job summary

Main area
Estates
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
308-CORP-3217
Employer
London Ambulance Service NHS Trust
Employer type
NHS
Site
Emergency Capabilities Unit
Town
Morton-in-Marsh
Salary
£32,073 - £39,043 Per annum
Salary period
Yearly
Closing
21/04/2026 23:59

Employer heading

London Ambulance Service NHS Trust logo

Warehouse Team Leader

NHS AfC: Band 5

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year.  We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.

We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city.  We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.

We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.

We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time

Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.

 

 

Job overview

The purpose of this role is to support the Consultant Paramedic in maintaining and running the educational fleet and warehousing estate including line managing the warehouse and delivery operatives.  
 
The post holder needs to ensure systems are in place to enable the incoming delivery, storage, and distribution of equipment, consumables, linen, uniform and other supplies to front line operations.  
 
They are the first line managers to the warehouse and delivery operatives and will be responsible for line management responsibilities such as welfare support, sickness management, rotas, training and conducting disciplinary investigations / hearings.  
 
The post holder is responsible for fulfilling a supervisor/manager rota working unsocial hours including late shifts and weekends.  
 
They will be responsible for monitoring stock levels of all items and placing orders via the Trust’s procurement platform when stock levels fall below the minimum level. Proactive monitoring should occur so that the department never has insufficient stock of any items. 

Main duties of the job

Use experience of staff supervision to ensure a smooth daily warehouse operation including meeting performance metrics, ensuring compliance & standards and ensuring a good working environment for the warehouse and delivery operatives.  
• Day to day provision of staffing ensuring all rota lines are covered  
• Ensuring all department records are maintained including all mandatory work place 
regulations such as Health & Safety and Fire Safety. Maintaining further records such as 
delivery schedules and stock inventory levels. Maintaining staff records such as absence, 
training, driving licenses and DBS, in line with Trust’s standard KPIs.  
• Evidence of the promotion of high standards of discipline in delivering the required service.  
• Timely and constructive feedback to team members as and when required  
• Provide inductions and training to new staff  
• High quality appraisal outcomes, identifying areas requiring development and proposing 
appropriate methods of development  
• Evidence of team development and improvement in performance, both individually and as 
a team  
• Identify areas for improvement within the warehousing and distribution environment and 
propose changes to inform service development and trust policy.  
• Be responsible for stock control for the central logistics store and supervise Warehouse 
and Delivery Operatives moving stock around the Trust ensuring the equipment received 
by ECU staff members meets required standards and is fit for purpose.  
er items. 

Working for our organisation

Our strategy 2023-2028 outlines how we plan to achieve this, and  is centred upon three missions focused on:

  • Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Detailed job description and main responsibilities

Please see the Job Description attached for the full list of roles and responsibilities for this role.

Person specification

Qualifications, Accreditations, Education

Essential criteria
  • At least a NVQ Level 3– e.g storage and warehousing, Team Leader or must enrol onto course upon commencement of role and successfully complete
  • Higher National Certificate in Management and Leadership or equivalent
  • Full manual driving licence (no more than 3 penalty points)
  • GCSE English and Maths C or above or 4-9 grades, Functional skills level 2, (or equivalent)

Experience

Essential criteria
  • 1 year of driving experience
  • Experience of driving larger vehicles
  • Experience of stores / logistics / warehouse work
  • Experience of supervising /Line Managing staff

Knowledge and Skills

Essential criteria
  • Ability to relate to people from different backgrounds
  • Ability to plan effective and efficient routes
  • Ability to maintain pre-arranged schedules
  • Basic computer skills (Windows and MS Office)
  • Ability to use spreadsheets
  • Ability to undertake equipment training
  • Ability to maintain records (manual and electric)
  • Knowledge of stores / logistics
  • Ability to order and maintain stores
  • Ability to schedule equipment maintenance

Employer certification / accreditation badges

Apprenticeships logoLondon Living Wage EmployerDisability confident employerStep into healthArmed Forces CovenantPeople PromiseApprenticeships Top 100 Employers 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Martin Hilliard
Job title
Consultant Paramedic
Email address
[email protected]
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