Detailed job description and main responsibilities

Qualifications:
•    Educated up to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area of learning and development/digital learning design 
•    Diploma level 6 in Instructional Design  

•    CIPD Level 5 or further training or significant experience in learning and development  
•    Proficient in Articulate, VYOND, Canva, Synthesia  

Knowledge, Skills and Expertise:
•    Experience and understanding of evaluating and measuring the performance of services. 
•    Experience in communications and stakeholder management 
•    High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate and Camtasia. 
•    Highly competent in the development of HRA bespoke learning platform/website technology and databases. 
•    Specialist experience of using digital technologies to create robust, quality-assured online and/or blended learning journeys. This will include: 
•    up-to-date knowledge and experience of the design and technical implementation of online learning and events management platforms/websites  
 
•    Up-to-date knowledge and experience of new and emerging approaches and technologies  to support online and blended learning. 
 
•    Up-to-date knowledge and experience of software and technical solutions for the development of online learning resources, including: webinars, annotated presentations, podcasts, video and eLearning. 

•    Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. 
•    Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. 
•    Excellent organisational skills with the ability to prioritise against a background of change and uncertainty. 
•    Ability to work to frequently challenging deadlines, reprioritising own and others’ work as needed. 
•     Ability to work in a dynamic, rapidly evolving environment with minimum supervision. 
Analytical and Judgemental Skills:
•    Highly skilled in design and use of online metrics and analysis of data sets of different types – eg performance metrics, qualitative data and synthesis of recommendations.
•    Attention to detail combined with the ability to extract key messages from complex analysis

Interpersonal Skills:
•    A proven ability to build, maintain and develop effective working relationships with a range of stakeholders, including subject matter experts and be skilled at facilitating the integration of differing perspectives into online learning journey design.
•    Proven experience of working collaboratively in a team structure to meet key performance criteria and deliver to a consistently high standard across multiple, concurrent projects
•    Excellent presentation, interpersonal and communication skills, with a high level of literacy and strong command of the English language, along with the ability to review, edit and quality assure design and content to ensure suitability for the online learning environment to engage diverse learner communities.
•    The ability to support and mentor colleagues to enhance their professional development in digital learning.
•    Evidence of success in efficient and effective project management, to include engaging and collaborating with subject matter experts and other stakeholders
•    Skills for communication on complex matters, contentious issues and difficult situations, requiring persuasion and influence
•    A willingness to engage and collaborate with subject matter experts and other stakeholders
•    Resilient and able to manage a varied caseload of different activities with minimum supervision

• Developed ability to convey difficult messages to senior external stakeholders

Other:

• Commitment to inclusivity and valuing diversity