Detailed job description and main responsibilities

To have a full and deep understanding of both national and local policies relating to RTT management.  

Ensure that this specialist knowledge is kept up to date and changes in legislation and local policy are communicated effectively within the organisation, this includes communicating complex information to groups to ensure consistency and conformity with regulations. 

Be fully proficient on all patient information systems throughout the Trust in order to extract information and monitor patient’s pathways (e.g. EPIC)

Using their own initiative, supported by local guidance and the Patient Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance. 

Be responsible for ensuring that patient records have the correct clock starts and clock stops, by validating and interpreting patient pathways from first outpatient appointment, through diagnostics, treatment planning and treatment. This may involve adjusting / correcting patient referrals where inaccurate data entries have been put in by divisions.  

Meet personal targets for validation volumes and accuracy, as agreed with the RTT Tracking Team Leader.  

Liaise with divisional admissions and outpatients booking teams to support the continuous improvement in divisional understanding of RTT rules and data quality. This may involve leading or participating in specific training sessions for divisions, as required.  

Develop a specialist understanding of patient pathways in specific specialities, to ensure that patient clock starts and clock stops are interpreted accurately, in line with national and local access policies.  

Highlight any systematic data recording errors or performance concerns to the RTT Tracking Team Leader.  

Be responsible for liaison with staff from within the trust and referring organisations to collect accurate clock starts, stop and tertiary data sets and to provide stage of pathway information. Ensure that where patients have been referred for inpatient diagnostic/treatment that the clock start date has been clearly identified. 

Ensure divisional staff have access to data and reports relating to RTT that support the correct data entry or validation of records.  

Support the RTT Tracking Team Leader, RTT Tracking Manager and other operational managers in identifying, reporting and resolving data collection issues for queries relating to clock starts and stops in patient pathways. 

Report to the RTT Tracking Team Leader or RTT Tracking Manager any potential clinical governance issues, or complaints, so they are dealt with in a timely and appropriate manner. 

Ensure that divisional managers are aware in a timely manner of any previously unreported potential breaches of waiting times targets that are caused by validation.  

Analyse data and produce ad hoc reports as directed by the RTT Tracking Manager. 

Assist in external reporting of RTT information as required.  

Work with Performance and Information staff to ensure existing and future reports and monitoring tools are of the highest quality and fit for purpose. 

To undertake further duties not covered in the job description to ensure the smooth running of the department and are deemed appropriate to the grade and responsibilities of the post. 

To ensure that all daily tasks and ongoing workloads are prioritised and completed within agreed timeframes. 

Attendance at meetings when required. 

To cover for colleagues during periods of absence and to cover work across multiple sites