Job overview

We are looking for a part time staff to cover the main reception at Green Parks House, Mental Health Unit to provide a welcoming first point of contact to patients, staff and other visitors to the in-patient unit.  Helping with the smooth running of the Unit which includes room bookings, car parking and entry system, petty cash, patient transport, reporting facilities and housekeeping issues and other reception duties.  Good communication skills essential.

Part time working patterns as below:

Role 1:

Early shift Tuesday, Early shift  Wednesday, Late shift  Friday

Role 2:

Late shift Tuesday, Late shift Wednesday and Late shift Sunday.

Early shifts are 07.00 - 15.00 & Late shifts are 14.00 - 22.00

Important Sponsorship Information for this post: Due to service budget restrictions we are unable to offer a certificate of sponsorship for this post.

Main duties of the job

The main duties will involve being the first point of contact with patients and other visitors and helping with any requests.  Answering the switchboard and making sure calls are transferred correctly to staff.  Helping with the smooth running of the unit and car parking area, helping other admin staff with duties, booking meeting rooms, reporting maintenance and cleaning issues.  Making sure the reception area is kept clean, safe and tidy and highlighting any issues.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care