Job summary
- Main area
- Virtual Wards
- Grade
- Band 4
- Contract
- Fixed term: 6 months (6 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 259-7635695NUH
- Employer
- Barts Health NHS Trust
- Employer type
- NHS
- Site
- Newham University Hospital / Shrewsbury Health Centre
- Town
- Plaistow
- Salary
- £32,199 - £34,876 per annum pro rata inc
- Salary period
- Yearly
- Closing
- 04/02/2026 23:59
Employer heading
Virtual Ward Administrator
Band 4
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job overview
To provide clerical support to clinical staff based on wards/clinical units, including the
receipt and resolution, where possible, of enquiries from patients, visitors and staff. May also
function, where necessary, as the ward/clinical unit receptionist.
Main duties of the job
-
Coordinate patient admissions, monitoring schedules, and discharges.
-
Develop, distribute, and analyse patient surveys,
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Collect, validate, and input patient data into electronic health records and monitoring systems (Cerner/Tracker)
-
Ensure the accuracy, completeness, and consistency of all clinical and service data.
-
Generate performance reports and dashboards to support audits, governance, and service evaluation (NRAP audits)
-
Analyse data trends (e.g., readmissions, early supported discharges, hospital avoidance, patient outcomes)
-
Order, track, and maintain stock of respiratory monitoring equipment (e.g., oximeters, digital devices).
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Manage allocation of devices to patients and ensure retrieval and refurbishment when no longer required.
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Liaise with suppliers and procurement teams to ensure timely equipment availability.
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Organise meetings, including booking rooms/virtual platforms
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Provide accurate minute-taking
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Maintain centralised documentation, logs, and records in line with the trust policy.
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Support the preparation of SOPs, service leaflets, procedures, and staff training resources (e.g. PNA restorative sessions
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Ensure all service activity complies with information governance, confidentiality, and data protection regulations
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Provide administrative support during service improvement projects
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Contribute to audits, service reviews, and quality improvement initiatives.
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Support day-to-day operational problem-solving
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications, Knowledge, Training and Experience
Essential criteria
- Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
- Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable criteria
- Previous office/administrative experience in an NHS environment
- Experience (1 year minimum) of office/administrative role
- Experience of dealing with confidential information
Personal Attributes
Essential criteria
- Self-disciplined/motivated
- Empathetic
Skills
Essential criteria
- Able to organise and prioritise own workload
- Possess sound communication skills
- Ability to function effectively as part of a team
- Have the ability to exercise initiative
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Romena Neeshat
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 02073639185
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