Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Virtual Wards
Grade
Band 4
Contract
Fixed term: 6 months (6 months)
Hours
Full time - 37.5 hours per week
Job ref
259-7635695NUH
Employer
Barts Health NHS Trust
Employer type
NHS
Site
Newham University Hospital / Shrewsbury Health Centre
Town
Plaistow
Salary
£32,199 - £34,876 per annum pro rata inc
Salary period
Yearly
Closing
04/02/2026 23:59

Employer heading

Barts Health NHS Trust logo

Virtual Ward Administrator

Band 4

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job overview

To provide clerical support to clinical staff based on wards/clinical units, including the
receipt and resolution, where possible, of enquiries from patients, visitors and staff. May also
function, where necessary, as the ward/clinical unit receptionist.

Main duties of the job

 
  • Coordinate patient admissions, monitoring schedules, and discharges.
  • Develop, distribute, and analyse patient surveys,
  • Collect, validate, and input patient data into electronic health records and monitoring systems (Cerner/Tracker)
  • Ensure the accuracy, completeness, and consistency of all clinical and service data.
  • Generate performance reports and dashboards to support audits, governance, and service evaluation (NRAP audits)
  • Analyse data trends (e.g., readmissions, early supported discharges,  hospital avoidance, patient outcomes)
  • Order, track, and maintain stock of respiratory monitoring equipment (e.g., oximeters, digital devices).
  • Manage allocation of devices to patients and ensure retrieval and refurbishment when no longer required.
  • Liaise with suppliers and procurement teams to ensure timely equipment availability.
  • Organise meetings, including booking rooms/virtual platforms
  • Provide accurate minute-taking
  • Maintain centralised documentation, logs, and records in line with the trust policy.
  • Support the preparation of SOPs, service leaflets, procedures, and staff training resources (e.g. PNA restorative sessions
  • Ensure all service activity complies with information governance, confidentiality, and data protection regulations 
  • Provide administrative support during service improvement projects 
  • Contribute to audits, service reviews, and quality improvement initiatives.
  • Support day-to-day operational problem-solving 

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.  

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.  

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.  

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Qualifications, Knowledge, Training and Experience

Essential criteria
  • Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
  • Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable criteria
  • Previous office/administrative experience in an NHS environment
  • Experience (1 year minimum) of office/administrative role
  • Experience of dealing with confidential information

Personal Attributes

Essential criteria
  • Self-disciplined/motivated
  • Empathetic

Skills

Essential criteria
  • Able to organise and prioritise own workload
  • Possess sound communication skills
  • Ability to function effectively as part of a team
  • Have the ability to exercise initiative

Employer certification / accreditation badges

Green@Barts HealthNHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received.

Documents to download

Apply online now

Further details / informal visits contact

Name
Romena Neeshat
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
02073639185
Apply online nowAlert me to similar vacancies