Job summary
- Main area
- Science, Quality, Laboratory, Sequencing, Public Health, Molecular, Genomics
- Grade
- Civil Service: Senior Executive Officer (SEO) / NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 919-CG-309436-EXT
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- Scientific Campus
- Town
- Porton
- Salary
- £41,983 - £54,710 CS SEO: £41,983 - £48,128 / AfC Band 7: £47,810 - £54,710 p/a p/r
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
Senior Scientist - Quality Lead
Civil Service: Senior Executive Officer (SEO) / NHS AfC: Band 7
Job overview
The Pathogen Genomics Sequencing Service:
- Supports UKHSA’s genomics surveillance programmes.
- Aids detection of outbreaks and transmission of infections.
- Characterises and correlates genomics to virulence and antimicrobial resistance.
- Generates evidence to support effective interventions to reduce the overall public health burden.
The site is certified to ISO9001:2015. A number of laboratories are accredited to UKAS ISO15189:2022.
The Quality Lead will develop and maintain the Quality Management System (QMS) for a range of diagnostic tests primarily focused on high throughput sequencing of SARS-CoV-2 and other pathogens but could include additional molecular assays, laboratory housekeeping and maintenance, handling, recording and reporting of electronic data results, ensuring that the work is carried out to high scientific, safety and quality standard and leadership of a small team.
This includes departmental responsibility for managing the electronic quality management system, Q-Pulse, which manages complex information on a variety of UKHSA and Public Health Microbiology-wide topics including documents and records, audits and non-conformities, complaints and compliments, equipment, suppliers and training records which ensure ongoing assurance of high-quality work and compliance with standards and regulations.
Candidates with HCPC registration will be appointed on NHS T&Cs at NHS AfC Band 7, candidates without will be appointed on Civil Service T&Cs at SEO grade.
Main duties of the job
- To support the Technical Manager, National Quality Co-Ordinator, Head of Operations and Deputy Director for Pathogen Genomics in achieving, developing and maintaining the QMS, accreditation and certification, and to support continual improvement in quality processes in accordance with UKHSA policies and procedures.
- Focus on maintaining UKAS ISO15189 accreditation status for the COVID sequencing service and extension to scope for other pathogen genomics services as they are implemented.
- Provide professional direction and leadership in establishing an effective QMS culture within the Pathogen Genomics team at Porton Down, meeting iso15189 requirements.
- To ensure that processes needed for the quality management system are established, implemented and maintained.
- Report directly to the Technical Manager and National Quality co-ordinator on the performance of the QMS and identify any need for improvement.
- Ensure the promotion of awareness of users’ needs and requirements throughout the laboratory organisation.
- To provide quality feedback on laboratory performance with regular communications via emails, reports and presentations
- Ensure the laboratory participates in suitable EQA surveys monitors results and feeds back any deficiencies to Management.
- Maintain awareness of ISO15189 standard and QMS-related software, attending training as appropriate and assist in the implementation of Q-Pulse quality management software in the laboratory
This list is not exhaustive.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
- Work independently to fulfil the laboratory quality related responsibilities and functions including suggesting and driving quality improvements and management of control of change procedures.
- Project manage laboratory-based accreditation in liaison with accreditation bodies and undertake a lead role in the performance of gap analyses against appropriate standards.
- Manage and organise the preparation for inspections by third party assessors, including UKAS, commercial organisations or research councils with whom collaborative and contract work is being undertaken. Progress quality issues arising from these inspections.
- Implement and manage the laboratory audit system. This includes organisation of internal and external audit programmes, managing the corrective actions arising, planning and carrying out internal quality audits against ISO15189, ISO17025, ISO9001, and other standards in accordance with approved audit plans and report the findings.
- Organise and lead the Annual Management Review. Analyse, collate and present data, including reports for discussion and assist development and implementation of quality objectives.
- Produce regular quality reports to identify early warning signs of the emergence of service delivery or quality issues, or to provide the evidence to make considered informed decisions.
- Develop a strategy for, and implement the measuring and monitoring of, key process and performance indicators within the laboratory.
- Work collaboratively with the Technical Manager and other staff to ensure awareness of laboratory quality activities and issues in the laboratory and supervise laboratory staff performing quality assurance activities and monitor their effectiveness.
- Write, edit or commission QMS-related documentation.
- Contribute to the quality aspect of validation documentation to support current testing strategies and for the development of new assays.
- Assist in the identification, evaluation and adaptation of new technologies and diagnostic tests to enhance the laboratories capabilities and to ensure the project area works to a high scientific standard.
- Supply data to agreed timescales required by Pathogen Genomics service level agreement.
- Complete training requirements as required for the post.
- Ensure all work is undertaken in accordance with the UKHSA’s Code of Safety Practice and to work within a Quality system acceptable with the site.
- Comply with UKHSA policy and procedures.
- Prioritise, co-ordinate and organise specialist investigations and supervise the team workload.
- Maintain a positive attitude to the laboratory work and other members of the team.
- Ensure health, safety and welfare are prioritised and to demonstrate commitment to health, safety and welfare of self, staff and visitors and comply with relevant UKHSA health and safety policies.
- Escalate risks that cannot be controlled to the Technical Manager and Head of Operations.
- Notify management of accidents, near misses, dangerous situations and shortcomings in health and safety.
- Report any personal sickness in line with the UKHSA Sickness Absence management policy.
- Participate in a joint annual review of your work.
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will perform any other duties required by the line manager commensurate with grade.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
You should maintain high professional standards by continuous professional development in accordance with any relevant professional registration or statutory requirements, keeping up to date with advances in Medical Microbiology while maintaining appropriate awareness of service provider requirements.
Essential criteria:
- Educated to BSc or MSc level in biological discipline
- Experience of diagnostic molecular biology testing and molecular methods
- Experience in managing quality in an accredited laboratory
- Experience in applying a range of standards, regulations and guidelines applicable to clinical laboratories such as ISO15189
- Familiar with electronic quality management software solutions
- Understanding of quality assurance principles and procedures
- Relevant experience in leading teams and/or projects
- Experience of working in a regulated environment with quality systems and knowledge of UKAS
- Evidence of success in efficient and effective project and programme participation/management
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to make decisions on difficult and contentious issues where there may be a number of courses of action
- Adaptability, flexibility and ability to cope with uncertainty and change
Desirable criteria:
- Registration with the Health & Care Professions Council (HCPC) as Biomedical Scientist
- Recent experience in a diagnostic or reference laboratory
- Experience of monitoring user satisfaction and liaising with customers
- Working knowledge of LIMS
- Previous experience and skills in project management and planning.
Selection Process Detail
This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.
Stage 1: Application & Sift
Success Profiles
You will be required to complete an application form. You will be assessed on the listed 12 essential criteria, and this will be in the form of a:
- Application form (‘Employer/ Activity history’ section on the application)
- 1250 word supporting statement.
This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The Application form and supporting statement will be marked together.
Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.
Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
Those falling into the 'Meets all essential criteria' pile will progress to shortlisting.
Shortlisting:
In the event of a large number of applications we will shortlist on the following essential criteria:
- Educated to BSc or MSc level in biological discipline.
Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.
If you are successful at this stage, you will progress to interview.
Please do not exceed 1250 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.
Stage 2: Interview
Success Profiles
You will be invited to a remote interview.
Behaviours and Technical Skills will be tested at interview.
The Behaviours tested during the interview stage will be:
- Managing a Quality Service (Lead behaviour)
- Changing and Improving
- Communicating and Influencing
- Working at Pace
You will also be asked some technical based questions during the interview. These will be based on:
- The principles of quality management and of service delivery in clinical laboratories.
Interviews dates are yet to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Location
This role is being offered as hybrid working based at our Scientific Campus in Porton.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month).
If based at one of our scientific campuses, you will be required to have a minimum of a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time.
Salary Bands
Civil Service SEO (National) £41,983 to £48,128 per annum, pro rata
NHS AfC Band 7 £47,810 to £54,710 per annum, pro rata
Candidates with HCPC registration will be appointed on NHS T&Cs at NHS AfC Band 7, candidates without HCPS registration will be appointed on Civil Service T&Cs at SEO grade.
Please note: If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-terrorist Check.
For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder / Recruiting Manager listed in the advert for further advice.
Person specification
Application Form and Supporting Statement
Essential criteria
- Application Form and Supporting Statement
Behaviours
Essential criteria
- Managing a Quality Service (Lead behaviour)
- Changing and Improving
- Communicating and Influencing
- Working at Pace
Technical
Essential criteria
- Technical questions - (The principles of quality management and of service delivery in clinical laboratories)
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carmelita Goodwin
- Job title
- Resourcing Support
- Email address
- [email protected]
- Additional information
Alternatively, you may wish to contact the Hiring Manager, Karlyrai Broadway via [email protected] for further information about the role, to ask any questions or to arrange an informal discussion.
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