Job overview

The post holder will contribute to the smooth running of the 0-19 Administration Team by the efficient performance of administrative duties to ensure a full and up to date health record including screening and immunisations, for children aged 0-19 resident in Croydon or attending a Croydon School.

The team consists of 0-19 clinical staff, 0-19 Supervisor and 0-19 administrators. The post holder will undertake a range of administration and clerical duties and liaise with a range of health professionals including internal and external agencies and departments. This will also include contacts with clients and service users.

Main duties of the job

To be responsible for providing full administrative support to the supervisor and the 0-19 service

· The post holder will manage their own workload and suggest & implement changes as required.

· The post holder will be responsible for maintaining stock controls for stationary and raise all pay items to the supervisor.

· To have a clear understanding and adhere to the procedures and principles of the 0-19 Administration service and provide an effective and efficient customer focused service.

· To maintain effective links with internal and external users of the service. Dealing with all telephone queries within the department.

· To develop advanced keyboard skills to operate the Trust’s computerised health information systems pertinent to the work of the department, to run daily reports and analysis data and act accordingly.

· Complete Monthly E Rostering

· Complete Weekly collective Dashboards for all service and report to Manager.

· Ensure administration support provided for all work loads.

· To work collaboratively, and have an understanding of all the roles within the team. To provide cover for colleagues within the department as and when required.

· To use initiative in appointing a degree of urgency to work, maintaining workload without direct supervision and with a degree of accountability on a daily basis

· To type and circulate agendas, minutes and other papers for meetings and committees as required

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.