Job vacancy: Team Administrator, West London NHS Trust, Richmond

Job summary

Main area: Cassel Hospital
Grade: Band 4
Contract: Fixed term: 12 months (Maternity Cover)
Hours: Full time - 37.5 hours per week
Job ref: 222-EAL-006

Employer: West London NHS Trust
Employer type: NHS
Site: Cassel Hospital
Town: Richmond
Salary: £31,081 - £33,665 per annum inclusive
Salary period: Yearly
Closing: 07/07/2025 23:59
Interview date: 16/07/2025

Team Administrator

Band 4

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

QUALIFICATIONS

Essential criteria

Literate and numerate and 5 GCSE grade C or above, including English
I.T. qualifications in Word, Excel or equivalent experience.
Microsoft Word and Excel

Desirable criteria

NVQ 3
RSA 3
ECDL

EXPERIENCE

Essential criteria

Secretarial / Administration background
Data entry experience
Filing
Diary management
Minute taking. Reprographic experience (photocopying)
Audio Typing
Highly competent user of Ms Office incl Word/Excel/email
Experience of using large databases eg. Patient information systems
Arranging bookings for: clinics, conferences, large meetings and workshops.

Desirable criteria

Working in a team.
Experience of using databases.
Working in a Mental Health setting.
Background of administration experience at senior level

KNOWLEDGE

Essential criteria

Confidentiality
Data Protection Act
A range of secretarial processes / Admin procedures
Knowledge of H&S issues
Proficient in Microsoft Word and excel
Understanding of psychiatric terminology

Desirable criteria

Willingness to learn and take on responsibility for other tasks.
Understanding of mental health issues

SKILLS

Essential criteria

Excellent communication skills – written and verbal.
Ability to work autonomously within a team and with other disciplines.
Audio / copy typing skills
Accurate data entry
Ability to work under pressure as part of a team or independently
Organisational skills
Good presentation/ standard of work

Desirable criteria

Database skills (Microsoft Access)
Advanced Excel skills
Microsoft PowerPoint
Trained in the use of RiO or similar electronic patient record system

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.