Detailed job description and main responsibilities

The Housekeeper plays a vital role in supporting the day-to-day delivery of healthcare services across HMP Rochester and HMP Cookham Wood. Working as part of the integrated healthcare team, you will help maintain a clean, safe, organised and welcoming clinical environment, ensuring healthcare staff have the supplies, equipment and resources needed to deliver high-quality patient care.

You will be responsible for managing and maintaining stock levels across clinical areas, ordering supplies, receiving deliveries, replenishing stores and ensuring stock is stored safely and efficiently. The role involves working closely with healthcare staff, prison operational teams and external suppliers to ensure services run smoothly and efficiently. 

Main Responsibilities

• Support the day-to-day organisation of offender healthcare services across both prison sites. 

• Maintain clean, safe and welcoming healthcare environments for patients, staff and visitors.

• Order, receive, monitor and replenish clinical and non-clinical supplies across healthcare departments. 

• Manage stock levels, rotate stock appropriately and ensure items are stored correctly.

• Operate stock management and ordering systems, including Cardea. 

• Transport stock, equipment and supplies safely throughout the prison establishments.

• Liaise with prison gate staff regarding deliveries, visitors and collections.

• Ensure store rooms are organised, maintained and fully stocked. 

• Order cleaning materials, consumables and equipment in line with Trust procedures. 

• Investigate and resolve stock discrepancies, escalating concerns where necessary.

• Assist with environmental audits and support implementation of recommendations. 

• Report maintenance issues, equipment faults and repair requirements to the appropriate departments. 

• Maintain accurate records and monitor maintenance requests to ensure timely resolution.

• Ensure the safe disposal of waste, including clinical waste, in accordance with policies and procedures. 

• Communicate effectively with patients, healthcare professionals, prison staff and administrative teams. 

• Attend team meetings, mandatory training and service updates as required. 

• Carry and respond to radio communications when required. 

• Identify and report risks or concerns to senior healthcare staff

IMPORTANT INFORMATION PLEASE READY:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.  

You will need to provide: 

• Proof of right to work documentation 

• Proof of ID, needs to include 1 photographic ID

• Proof of address documentation 

• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. 

Address History: 

5 years address history will be needed.  

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. 

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).