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Job summary

Main area
Quality & Safety Team
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
162-7745-CORP-A
Employer
Barking Havering and Redbridge University Hospitals NHS Trust
Employer type
NHS
Site
Queen's Hospital
Town
Romford
Salary
£55,524 - £62,652 per annum inclusive
Salary period
Yearly
Closing
17/06/2026 23:59

Employer heading

Barking Havering and Redbridge University Hospitals NHS Trust logo

Band 7 Patient Safety Investigator

Band 7

 

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

https://www.youtube.com/watch?v=lePIUCfMPLk

Job overview

Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) is a large teaching Trust in North East London, providing outstanding healthcare to our local community. We have a national and international reputation for specialist services including stroke, renal, neurosciences, cancer and trauma care.

An exciting opportunity has arisen within the Corporate Quality and Safety Team for an enthusiastic and motivated individual to support the Trust's patient safety agenda. The team leads on incident management, risk and compliance, clinical audit and legal services, working closely with clinical and corporate teams across the organisation.

The successful candidate will have a clinical background, experience in clinical governance, and expertise in patient safety incident investigations and report writing. You will possess excellent communication, analytical and facilitation skills, with the ability to work collaboratively with clinical staff and managers at all levels.

A strong understanding of incident investigation processes, the national Patient Safety Strategy and the Patient Safety Incident Response Framework (PSIRF) is essential. You will be proactive, innovative and committed to improving patient safety and quality of care across the Trust.

 

Main duties of the job

The postholder will be responsible for working with the Corporate Quality and Safety Team and Clinical Group Teams to lead a high-quality process for 
investigating and identifying learning from patient safety incidents across the organisation.

The post holder will work with Clinical Group Representatives to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care provided. 

The post holder will work autonomously as an investigator and in conjunction with subject matter experts and clinical colleagues, escalating any identified 
risks to the corporate Quality and Safety Team.  

The post holder will be responsible for the day-to-day management of learning responses, ensuring that PSIRF investigation guidance is followed consistently and that learning responses are completed and published in a timely manner. 

Working for our organisation

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. 

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission. 

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care. 

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance. 

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.  

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person specification

Education/Qualifications

Essential criteria
  • Registered Nurse/Midwife/AHP
Desirable criteria
  • Completed the Levels 1- 4 of the National Patient Safety Syllabus

Skills/ Abilities

Essential criteria
  • Ability to communicate effectively with all levels of staff
Desirable criteria
  • Ability to use electronic information databases such as EPR, CareFlow, EPRO, Cyberlab

Experience/Knowledge

Essential criteria
  • Understanding of the NHS patient safety strategy and PSIRF methodology

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Walshe and Jenny Bearsby
Job title
Quality and Safety Lead Nurses
Email address
[email protected]
Telephone number
01708435000

If you have problems applying, contact

Address
Queen's Hospital
Rom Valley Way
Romford
Essex
RM7 0AG
Telephone
01708 435000 5936
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